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Corwin Ford Reno

Reno, NV

4.3
485 Reviews
Corwin Auto has always and will always be a customer satisfaction-driven company. With over 100 years under our belt, we know what it means to give great satisfaction, service, and deals to our customers. Our well-educated and experienced sales, service, and management teams have been in the business for a while and are here to help. At Corwin Ford Reno, you will find a unique experience that is geared towards you, our customers, that will have you driving away knowing you went to the right place.
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3600 Kietzke Ln

Reno, NV

89502

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Showing 485 reviews

February 23, 2022

Hazi and Logan helped me more then I could have imagined definitely recommend them if you go to the ford dealership bent over backwards and got me 5k off sticker and in my dream car. More

by Parker.goodbar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Skeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Chadd, Ana Silva, Hazi Garcia
Feb 24, 2022 -

Corwin Ford Reno responded

Thank you for the great review Parker! We truly appreciate your business here at Corwin. We will be sure Hazi and Logan are recognized for their hard work! Congratulations on your dream car!!

February 22, 2022

The dealership resembles a used car lot. The service department refused to approach Ford on a issue which was clearly and specifically related to national recall. They just billed me for t More

by helodeke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Bouthillier
Mar 07, 2022 -

Corwin Ford Reno responded

Hello, I am very sorry to hear about this experience with servicing your vehicles here. I am happy to hear you were able to get your compensation from Ford. We truly appreciate your business, and I am sorry it was not 5 star customer service. If there is anything we can do to help rectify the situation, please reach me at 775-403-6523. I am the customer relations representative.

February 18, 2022

He not only helped me find exactly what I was looking for but made the deal happen exactly how I wanted it to go. Didn’t make me discouraged at all. Thank you again Carlos Jr. I hope every car I buy in the f More

by Nfulkers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Corwin Ford Reno responded

Thank you for the awesome review! We truly appreciate your business here. We will be sure Carlos Jr is recognized for his efforts!!

February 18, 2022

This dealership doesn't even deserve 1 star. Told service advisor front dome lights, visor lights and garage opener buttons do not work told her to have fuse changed. Charged us 206.46 for doing More

by Dogonr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Schell Tingley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Hames/Ronald Nealeigh
Mar 07, 2022 -

Corwin Ford Reno responded

Hello, I am sorry to hear about this experience in service. We want to always ensure our customers are getting the best service and care. If there is anything else we can do to try to rectify the situation, please reach me at 775-403-6523. I am the customer relations representative.

Mar 07, 2022 -

Dogonr responded

Yes, i believe a refund is due to us. With nothing being done on the vehicle.

Mar 07, 2022 -

Corwin Ford Reno responded

I do not have your name or email from this review nor the vehicle that was here in service. Can you please call me or text me at the number I provided with your name and phone number that the vehicle was under in our service department so I can look into this?

February 14, 2022

Terrible service department . Have had multiple vehicles there hoping for a better results . Not happening vehicles sat months not repaired . Told they can't fix and gave me 500.00$ bill . More

by M.W.C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dale
Mar 07, 2022 -

Corwin Ford Reno responded

Hello, I am very sorry to hear about the experience you had in service. I hope the issues on your vehicle were able to be resolved. If there is anything else we can do to help rectify the situation, or anything you think we should hear to help improve, please reach me at 775-403-6523. I am the customer relations representative.

Mar 07, 2022 -

M.W.C responded

I had my truck towed from your dealership after two months with a new battery unrepaired to another shop it was repaired after 4 hr labor.

Mar 08, 2022 -

Corwin Ford Reno responded

I am glad to hear that your truck was fixed. We appreciate the opportunity, and I am sorry your experience was much less than satisfactory. We are constantly training and striving to provide the best experience for our customers.

February 14, 2022

Dave was very attentive and listened to what I wanted and needed. I love my new car!! More

by Kjsharkey2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Doucet, Hazi Garcia
February 11, 2022

Came in one day looking for a Maverick and Brian was nice enough to show me around and layout my options. Ended up ordering one as they didn’t have any in stock and the ones in transit were already accounted More

by Asanchezramirez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Karsok Jr
February 10, 2022

Dylan at Corwin was great to work with! He was easy going, and a pleasure to work with. He answered all are questions, and if he didn’t know it he found someone that could. He made sure to check back w More

by Spark.jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Tindell
February 09, 2022

Thank you Dave D. For the help and service! I found a vehicle and Dave got us into it for the price we could afford. More

by Jdrake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Skeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Ahmad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Doucet
January 26, 2022

Jake is a great sales representative. He is attentive but not intrusive. He knows his inventory, he is very knowledgeable about vehicles and was extremely helpful in helping me narrow down my preferences. He More

by Leslie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jake Azevedo
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