Corwin Ford Reno

We bought our 2022 Ford Maverick XL AWD on April 2022. First recall notice was later in '22. I made an appt to have recall work done. I showed up for my appt but they had no record of it. 1st Recall never First recall notice was later in '22. I made an appt to have recall work done. I showed up for my appt but they had no record of it. 1st Recall never got done. 2nd recall late 2023, no one ever answerd service dept phone. I showed up in person & spoke w/nice lady. Said I'm on list & someone will call me. I recived a call 7 weeks later saying Ill be called to set up a mobile service at my home for the 2 recalls. 6-7 weeks later still no call!!! Now I receiced a 3rd recall letter. Nearly 2 yrs goes by and I now have THREE open recalls and its scarey because they are safety issues. Corwin Ford, PLEASE put me on your callender. This is frustrating. This needs to get done like immediately. Since 2022 I've been brushed off. Why? My truck even got paid off nearly 5 yrs early (of 6). I should be a valued customer. I couldn't get service dept to answer the phone...EVER! Signed, Bruce Pratt. P.S. You gave my home & text numbers. CALL ME PLEASE!! More

Bought a new ford ranger from Chris at Corwin and every part of the process was easy, and I left extremely happy with my purchase. He knew all the answers to my questions and helped me pick out the right p part of the process was easy, and I left extremely happy with my purchase. He knew all the answers to my questions and helped me pick out the right package for me. I originally built a bronco but ended up changing my mind, and throughout the process Chris kept up with me, communicated, and kept me informed to make my decision on the ranger. Will definitely use him again in the future More

We had an excellent experience working with Chris. He was responsive to questions ahead of our appointment & communicated clearly about the vehicle we were interested in. When we arrived at the dealer He was responsive to questions ahead of our appointment & communicated clearly about the vehicle we were interested in. When we arrived at the dealership, he was friendly, professional, and well-informed. Upon confirming our decision, Chris made the purchase process go smoothly and was well-organized and respectful of our time. Since bringing our vehicle home, he has checked in and is available to answer any of our questions. We would absolutely recommend working with him! More

Christopher Winburg was my sales rep. His knowledge and attention on this sale was great. I'll use him on my next purchase! Ryan His knowledge and attention on this sale was great. I'll use him on my next purchase! Ryan More

Bought a new Explorer from Corwin and all their employees were highly professional. Brian Vargas and Hazi Garcia helped me through the process of selecting a vehicle and trading in my old car. Brian is in were highly professional. Brian Vargas and Hazi Garcia helped me through the process of selecting a vehicle and trading in my old car. Brian is in training, but is already highly knowledgeable, courteous and patient with my desire to look at several models. Good job Brian! Hazi is Brian's trainer and you couldn't find a better example to follow. Hazi is super knowledgeable, courteous and very helpful to this old US Air Force veteran. Additionally, Anna helped me with the closing paperwork, and I never had an easier experience to get through the "dreaded" paperwork. Thanks to Corbin for a good product and buying experience. Brian, Hazi, and Anna are all outstanding representatives of your company. More

Chris Winberg was amazing, He explained everything in great detail. He is professional, very knowledgeable .Thank you great detail. He is professional, very knowledgeable .Thank you More

DO NOT DO BUSINESS WITH THEM! !!!! My wife and I bought a 2020 F-150 from Corwin. We took it in to get some items checked out about 5 months after we bought it. We had a vibration !!!! My wife and I bought a 2020 F-150 from Corwin. We took it in to get some items checked out about 5 months after we bought it. We had a vibration in the steering wheel and the stereo wasn't working right. They took it into the shop to look at it. They found out that that one of the brake lines on the driver side front had come loose and was rubbing. The zip tied that up instead of fixing it and the main stereo unit needed to be replaced. The turned around and where going to charge me almost $500 to fix the break line. They said they were going to order the stereo and call me when it came in and never did. I had called the service advisor and the service manager to find out what was going on and I never heard anything back. More

Skyler is an exemplary young man! Well versed for his chosen field. I have rarely received the respectful service he convaid. As an older women with an older vehicle, most if not all Well versed for his chosen field. I have rarely received the respectful service he convaid. As an older women with an older vehicle, most if not all car sales staff ignores me. I pay cash for my new cars and like to buy new and hold on to them for decades. I realize this is not the norm and I very much appreciate Skylers ability to look past just what others see!!! I recommend him highly!!! More

This is for the Corwin Ford in Reno. Shoutout to Eddie for all his help. I was frustrated with the dealership throughout the sale as they dropped the ball with customer service. Howeve Shoutout to Eddie for all his help. I was frustrated with the dealership throughout the sale as they dropped the ball with customer service. However, Eddie came through to make things right and get me the help I needed, which I certainly appreciated. More

Garcia was incredible, super professional, punctual and responsible! Excellent service provided by the company. I highly recommend ! responsible! Excellent service provided by the company. I highly recommend ! More