Corwin Ford Reno

They sold me a 24 mach-e off the lot, brand new. The windshield wiper fluid reservoir was empty off the lot but I didn’t think much of it since it was summer. I brought it to them and now they’re tr The windshield wiper fluid reservoir was empty off the lot but I didn’t think much of it since it was summer. I brought it to them and now they’re trying to charge me $1000 for a plastic tube they say rodents chewed, when it was clearly and obviously like that off the lot. If it were my issue sure I wouldn’t bother with this, but there was no chance for mice to chew this up as we drove it every day and kept it garaged. Funny that my rarely driven Toyota parked outside hasn’t had any mice issues. Stay away from Corwin. Go to Carson or Fernley and let Reno fords no matter the name be scummy without your $. More

RPM’s surge when taking off ramp and applying brake Transmission is not shifting starting from stop unless you put the accelerator to the floor, then it shifts hard through 1/2 the gears Bu brake Transmission is not shifting starting from stop unless you put the accelerator to the floor, then it shifts hard through 1/2 the gears Burning smell inside car from transmission shifting Transmission shifts hard from P to R Transmission hunts for gears, skips from 2 to 5, down shifting doesn’t shift down enough to keep speed. Collision warning on dash comes on without vehicles in front Stereo intermittently not working, sound cuts off, screen jumps Steering is unpredictable with the Intelligent 4WD, steering through Reno spaghetti bowl 4WD to RWD the car oversteers Drivers seat does not stay in last position, have to keep repositioning Body Control Module keeps clicking in and away from car Auto Hold System Fault Cross traffic alert rear with no traffic there This dealership has the worst decision makers I’ve seen, Kamala Harris could run a better dealership. I was sold a lemon and am out $35,000. When I went in to have them buy back my vehicle the ‘bosses’ giggled like teenage girls at a Tay Tay concert for 30 minutes while I sat. The could have easily put me into a REAL WORKING vehicle but instead of waiting for them to lie like they did in selling me this supposedly CPO vehicle I left and contacted Ford Corporation immediately, I hope they close this Jones West drug den. Go to Carson City, they won’t F$&k You! More

RPM’s surge when taking off ramp and applying brake Transmission is not shifting starting from stop unless you put the accelerator to the floor, then it shifts hard through 1/2 the gears Bu brake Transmission is not shifting starting from stop unless you put the accelerator to the floor, then it shifts hard through 1/2 the gears Burning smell inside car from transmission shifting Transmission shifts hard from P to R Transmission hunts for gears, skips from 2 to 5, down shifting doesn’t shift down enough to keep speed. Collision warning on dash comes on without vehicles in front Stereo intermittently not working, sound cuts off, screen jumps Steering is unpredictable with the Intelligent 4WD, steering through Reno spaghetti bowl 4WD to RWD the car oversteers Drivers seat does not stay in last position, have to keep repositioning Body Control Module keeps clicking in and away from car Auto Hold System Fault Cross traffic alert rear with no traffic there I was sold this vehicle, $35,000 cash, total lemon. The sales mangers make you wait so you will go away and just suck up the loss. I waited for 30 minutes while they circle jerked each other and the never did anything to get me into a REAL WORKING VEHICLE! I left and contacted Ford Corporation immediately, hopefully they will put this dealership under review and fire the Jones West drug dealers that were left behind. Go to Carson City to purchase a vehicle, they won’t F$&k You! More

The parts department has the same lazy people as jones west, my wife had the same experience as me. I took my 2024 f350 with 2K miles in to service due to a grind in the left hub, I didnt have a truck for west, my wife had the same experience as me. I took my 2024 f350 with 2K miles in to service due to a grind in the left hub, I didnt have a truck for 2 days = no work I finally called them they said it was normal. same people in service as jones west. Do your self a favor drive a little either to Carson or Fallon and save the frustration same useless people to deal with just a different brand. More

I called September 1 to schedule a diagnosis for a ford focus with 60k miles, they told me they were booked out till June 2025 for all tranmission work and they were really rude and told me there was nothi focus with 60k miles, they told me they were booked out till June 2025 for all tranmission work and they were really rude and told me there was nothing they could do. Even Capitol ford was booked till November 2024 but at least they were not rude. Luckily Fallon Ford Toyota was able to see my vehicle next day. I had to tow it there but was totally worth it and they were super nice. More