
Corwin Ford Reno
Reno, NV
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Chris was so helpful and got us a great deal for our car. Would definitely recommend Would definitely recommend More
Chris and Corwin Ford made selling our car so easy! Chris was extremely helpful and knowledgeable. Chris was extremely helpful and knowledgeable. More
I appreciated that their used vehicles where priced appropriately and that there wasn’t a pressure sales environment. appropriately and that there wasn’t a pressure sales environment. More
Corwin Ford is the best Ford dealership in the area. They have an excellent selection and an even better staff. They have an excellent selection and an even better staff. More
When I’m ready to buy a car, I always start by doing my research online and chatting with the dealership through their online platform. It’s supposed to make things easier, but this time, it was anything b research online and chatting with the dealership through their online platform. It’s supposed to make things easier, but this time, it was anything but. I first connected with Jayden, who helped me get pricing for a lease and a trade-in. Things were going smoothly for a couple of days, but then Jayden just stopped responding. After two days of silence, I reached out and asked if I should call the dealership. That’s when CJ stepped in on 03/13, saying he’d take over. CJ assured me that Jayden had brought him up to speed, but he still asked questions I had already answered. I tried to stay patient and pointed it out, and CJ moved on to asking if I would register the vehicle in Reno. At that point, I decided to let it slide and move forward, hoping things would get better. I sent CJ three vehicles I was interested in and asked him to get pricing with my trade-in. I was leaning toward the Maverick at first, but CJ told me those were on a “No-Sale” due to a recall. Fine—I shifted my focus to the Bronco Sport. CJ quoted me $637 a month for 36 months with $2,000 down, including the trade-in. I then sent him two more Broncos to price, but he refused to run the numbers for the specific vehicles. He brushed it off, saying the payment would only vary by about $50. That felt dismissive, and on top of that, the dealership’s website showed much lower payment estimates—around $200 less per month. The whole thing felt misleading and frustrating. Eventually, I decided to stick with the Bronco. Later, CJ texted me, saying the Maverick would soon be available again after the recall was fixed, but I wasn’t comfortable buying a car with an active recall. He then said that if he lowered the payment to $550 on any of the vehicles we talked about, would I pull the trigger, and I agreed. When I went to the dealership on 03/18 for the test drive, CJ was “too busy” to meet me. Instead, he handed me off to Quest, who knew nothing about our prior conversations. CJ claimed he’d left all the details in a folder for Quest, but the folder was empty. At this point, I was already frustrated but decided to keep going. I asked Quest to let me test drive the Bronco and give me a clear monthly payment before we wasted any more time. On the way to the car, I asked about the Maverick recall. Quest told me they couldn’t sell the Maverick due to the recall—which directly contradicted what CJ had said. That was another red flag. Quest was polite, but he wasn’t what you’d expect from a salesperson. He moved slowly, seemed disinterested, and lacked any sense of urgency. I repeatedly asked for the monthly payment, emphasizing that I didn’t want to waste time if the payment wasn’t going to work. Quest ignored me and focused on paperwork, which he somehow had to redo multiple times. It dragged on forever. Finally, Quest came back with a payment that was way higher than the $550 CJ had promised. To make matters worse, the original manager handling the deal had left for the day, and yet another person was now taking over. At that point, it was clear they had no intention of working with me and my husband. I asked for my car keys back, which the dealership had been holding onto the entire time—making it difficult for me to leave. Quest finally returned with my keys but tried to defend their actions and even blamed me for the situation. That was the last straw. I told him their tactics—ignoring customers, bait-and-switch pricing, and holding keys hostage—were unacceptable. This was a blatant attempt to pressure me into a deal I wasn’t comfortable with. This entire experience was a disaster. If you enjoy dealing with bait-and-switch tactics, disorganization, and working with 3 salespeople and 2 managers just to get through one car deal, this dealership might be for you. Otherwise, do yourself a favor and stay far, far away. More
Chris made the process so smooth! He anticipated our needs and helped us find the perfect car for us. He was honest and genuine and didn’t put any pressure on us-he really lets the ca He anticipated our needs and helped us find the perfect car for us. He was honest and genuine and didn’t put any pressure on us-he really lets the cars speak for themselves and we couldn’t be happier with his recommendation. More
Chris was incredible. We had a great experience all around. He made sure that we found a car that fit exactly what we wanted and put absolutely no pressure on. He also mad We had a great experience all around. He made sure that we found a car that fit exactly what we wanted and put absolutely no pressure on. He also made sure that we got the best price on our trade-in, and the best deal on the car we wanted to purchase. I would absolutely do business with him again and would recommend him to anyone looking for a car! More
Bought a used car here and they hid a pre existing condition and wouldn’t refund. condition and wouldn’t refund. More
Bought a used car here. The next day an obviously pre existing condition came to light. A Check engine light. Took it back to the dealership and they offered me $5000 less t The next day an obviously pre existing condition came to light. A Check engine light. Took it back to the dealership and they offered me $5000 less than I paid two days earlier. I put less than 50 miles on the car when this happened. These people are scoundrels and thieves. Don’t trust them on anything! More
Christopher Weinberg was very courteous and gave me what he offered without lying to me like Joseph Dehaven at Carson City Hyundai. he offered without lying to me like Joseph Dehaven at Carson City Hyundai. More