Corwin Buick GMC Cadillac Reno

Everyone was very helpful and friendly. Everything seemed to be well organized.felt comfortable doing business there Everything seemed to be well organized.felt comfortable doing business there More

I went to Corwin GMC back in March and had a horrible Experience with another salesman, sterling. They led me in the direction of Nabil Shanon who had no business helping me but helped me 1000% got me in Experience with another salesman, sterling. They led me in the direction of Nabil Shanon who had no business helping me but helped me 1000% got me into a car that I wanted, and helped me answer every question I had in the book. Guided me as a first time buyer and did NOT beat around the bush. 100% knocked the ball out of the ball park. Best salesman in Reno. I would highly recommend him especially if you are a first time buyer, even then great person to work with! More

I returned to Corwin GMC to purchase a GMC truck after purchasing a Yukon Denali 3 months ago because of the sales person Nabil Shamon. He was so personable, knowledgeable and extremely helpful. I specifi purchasing a Yukon Denali 3 months ago because of the sales person Nabil Shamon. He was so personable, knowledgeable and extremely helpful. I specifically asked to work with Nabil in the purchase of my truck. He is an excellent face for this dealership with his knowledge and salesmanship. He makes you feel like you are the most valued customer in the building. I appreciate the staff and all their help in getting this deal done. More

Very helpful and was very patient about the process I would definitely recommend going to him! Great guy as well. would definitely recommend going to him! Great guy as well. More

I am writing to formally express my extreme dissatisfaction with the service I have received from Corwin Buick GMC, Reno. Over the past two years, my experiences with your dealership have been dissatisfaction with the service I have received from Corwin Buick GMC, Reno. Over the past two years, my experiences with your dealership have been nothing short of appalling, marked by a lack of communication, poor customer service, and failure to meet basic expectations. Initially, I had been trying to obtain a part to fix my truck’s door latch. Despite reaching out multiple times via phone and email, I never received a response or follow-up. I eventually gave up, deciding that the door latch was not critical enough to keep pursuing. However, my frustration reached new levels in September 2024 when I brought my GMC Sierra Duramax Diesel in for its 75,000-mile service and to address a persistent tire pressure sensor issue. After inspection, I was informed by your service representative, Zachary, that it would take ten days to obtain the four required tire pressure sensors. I agreed and waited, but three months passed without any follow-up. During that time, I left numerous messages and even emailed both the General Manager and Service Manager—none of which were ever acknowledged. It was only after I filed a complaint with the Better Business Bureau (BBB) that Preston, the Service Manager, finally reached out to me. I was scheduled to come in today (December 2, 2024) at 7:30 AM to have the tire sensors and door latch replaced. Upon arrival, I discovered there were no notes from Preston regarding my service needs, and the parts could not initially be located. The staff was prepared to send me home without completing the service. After a 30-minute delay, the parts were found. However, I was then told I needed to pay again for the parts I had already paid for months earlier. After clarifying this, I was assured that the work would take one to two hours. Instead, I waited nearly six hours for my truck to be completed. When I finally left the dealership, I discovered that the back tires had been grossly overinflated to 85 psi—well above the maximum of 80 psi. This is a serious safety hazard, and I had to let the air out myself as I refuse to return to your dealership for any corrections. The entire experience has been unacceptable. I will never return to Corwin Buick GMC, Reno, for service or to purchase another vehicle. As I am currently in the market for a new vehicle, I will take my business to Carson City instead. Furthermore, I will be filing a formal complaint with GMC Corporate regarding this ordeal. Your dealership's lack of communication, follow-through, and professionalism is disgraceful. Employees appear disorganized, disengaged, and unmotivated, reflecting a systemic problem that tarnishes the Corwin name. I strongly urge you to address these issues and hold your team accountable for their actions—or lack thereof More

5 star service i would highly recommend nabil and the whole team at corwin gmc whole team at corwin gmc More

Excellent salesperson knew his business. Very helpful. 10 stars No complaints. Would recommend him to others. Very helpful. 10 stars No complaints. Would recommend him to others. More

Nabil has helped me tremendously and doesn't hesitate. Always willing to make the most effort ensure his customers get what they deserve with no silver lining. His communication, caring endeavor and frien Always willing to make the most effort ensure his customers get what they deserve with no silver lining. His communication, caring endeavor and friendliness is the best I've seen in a salesman. A well deserved man for promotion. Thank you Nabil More

Nabil was great. He was very helpful. Wish I had have paid better attention to the tires. Uneven tire pressure, no green valve stem covers ( were they really filled He was very helpful. Wish I had have paid better attention to the tires. Uneven tire pressure, no green valve stem covers ( were they really filled) 50% tire wear?? More

Nabil is a babe. He is a wonderful person to deal with. I am impressed with his knowledge and for his kindness in helping me get the new truck I wanted. He is a wonderful person to deal with. I am impressed with his knowledge and for his kindness in helping me get the new truck I wanted. More