Corwin Buick GMC Cadillac Reno

Poor experience, sales guy was quick to contact me but not willing to deal. They want to sell for listed price only. Good luck, I can go over to California and find a dozen dealers willing to cut prices not willing to deal. They want to sell for listed price only. Good luck, I can go over to California and find a dozen dealers willing to cut prices to sell a car. More

On February, 2023 I bought a new 2023 GMC Sierra at4 diesel at Corwin Buick GMC dealership. After two weeks of the purchase the vehicle had a “Check engine light turned on”. Since that day everything tu diesel at Corwin Buick GMC dealership. After two weeks of the purchase the vehicle had a “Check engine light turned on”. Since that day everything turned as the worst experience ever with Corwin dealership and their customer service. Corwin did not provide it me with a rental car for almost a month neither pay for towing. They notified me that it was just a SENSOR and that everything was okay. After some time the vehicle started with more issues and that issue took them months to figure it out what it was. During on taking the vehicle to service their staff damage the vehicle and they did not notice it when the vehicle was ready on service. Immediately I notified them and “they fix it” but not 100% because they did not match the paint and you could still see the damage. The other issue with it was that they found out that the issue was the TRANSMISSION ON A NEW VEHICLE but who wants to have a LEMON vehicle. As soon as I knew that I started a buyback vehicle. That process was also the worst after I had to deal with Corwin stuff. After that Leo Carreño mistreated us on 01/12/2024 and was rude with us. Lance Datillo lied to us regarding a check that was “supposed to be given to us immediately without waiting the 6-8 weeks”. Last but not least neither Leo Carreño, Lance Dattilo and Jessica Dix replied to any of my emails neither any call back after plenty of messages. Leo Carreño (GENERAL MANAGER) even called me a liar on not being received my email even though I showed it to him that it was delivered and it was the correct email address. NONE of the three of them want it to talk to us when we arrived at dealership and instead they send SOMEONE ELSE to talk to us and to apologize for something he didn’t even know or did. I honestly would NEVER step in again at this Corwin dealership with this kind of stuff and customer service they provide. I hope no one else goes through the same situation as I went through with Corwin and their customer service stuff. More

Bought the car from Ryan Hurst, very happy with him, great and funny young guy. great service and respond time was very good. nice work...keep it up! great and funny young guy. great service and respond time was very good. nice work...keep it up! More

Very responsive, helpful and friendly. Answered all my questions readily usually within a days time. Answered all my questions readily usually within a days time. More

These guys are criminals. Took my truck in for an airbag recall, next day the airbag light is on. Take it back to them and they want to charge me $1200.00 to fix it. They say Took my truck in for an airbag recall, next day the airbag light is on. Take it back to them and they want to charge me $1200.00 to fix it. They say it's something else, not related to the airbag recall they did. Criminals! More

These people knew we were coming and did not clean the car, the car had many issues and let me tell you.they made us really uncomfortable by keep asking for deposits over and over and over. How many email car, the car had many issues and let me tell you.they made us really uncomfortable by keep asking for deposits over and over and over. How many emails and phone calls and text do you think a potential costomer needs ? People are acting so desperate its pathetic, especially when not offering anything enticing, its ok you lost our buiss . Do better More

Agreed to a price of a car over phone. At pick up they added over $500 in “optional” items and refused to take them off ($150 for Nitrogen tires and rest for blinking brake light). Slimy. At pick up they added over $500 in “optional” items and refused to take them off ($150 for Nitrogen tires and rest for blinking brake light). Slimy. Sales manager came over and said they face backlash from clients daily because of these additional lines. When negotiating with them, make sure you agree on no optional dealer charges. More

Head on over to see Asa or Nick Garrett (great sales guys). Great service! Fast reliable, and on point with their response to issues. The management team is quick to respond and wants to do right by the guys). Great service! Fast reliable, and on point with their response to issues. The management team is quick to respond and wants to do right by their customers. A little bit of trust goes a long way. From stepping on the lot to working through a few issues, they got you. Enjoy your new vehicle! More

I recently purchased a new vehicle and had Cherae for my salesperson. She was absolutely amazing from the time she called me for the appointment to come in to the final sale of the purchase. She was super e salesperson. She was absolutely amazing from the time she called me for the appointment to come in to the final sale of the purchase. She was super easy to get along with and made something very stressful easy! Will definitely be revisiting Corwin to work with her in our future car purchases! More

IF YOU WANT TO BE TAKEN ADVANTAGE OF GO TO 900 KIETZKE LANE CORWIN BUICK. THEY TOLD ME CAPITAL ONE APPROVED ME BUT THEY NEEDED MORE INCOME SO MY SON USED HIS INCOME AND THEY DIDN'T TELL US THEY WERE RUNNI LANE CORWIN BUICK. THEY TOLD ME CAPITAL ONE APPROVED ME BUT THEY NEEDED MORE INCOME SO MY SON USED HIS INCOME AND THEY DIDN'T TELL US THEY WERE RUNNING HIS CREDIT. THEY DID AND LOWER HIS CREDIT SCORE STILL NO CAR. WE SAT THETE ABOUT 5-6 HOURS. I WOULDN'T RECOMMEND NOBODY TO DO BUSINESS WITH THEM! More