Corwin Buick GMC Cadillac Reno

Rob helped me navigate my warranty issues with my new GMC Sierra 1500. He was very helpful and went above and beyond to get my problems solved. Sierra 1500. He was very helpful and went above and beyond to get my problems solved. More

Excellent experience. No pressure and they listen to what I wanted and needed. I will send everyone I know to buy from these guys, they are the best. No pressure and they listen to what I wanted and needed. I will send everyone I know to buy from these guys, they are the best. More

Awesome transaction, Wade handled all with ease. Truck was better than described! Giving me a check list was great! Truck was better than described! Giving me a check list was great! More

Preston was outstanding I had an emergency situation and he took care of it and saved my vacation and he took care of it and saved my vacation More

I regret finding my perfect vehicle at their dealership then having to purchasing it. Not recommended then having to purchasing it. Not recommended More

Harold was awesome - he went out of his way to help me. Kind & respectful & knowledgeable! Kind & respectful & knowledgeable! More

Everyone very polite and most helpful. Had an oil change and servicing. Fast and efficient. Excellent service! Had an oil change and servicing. Fast and efficient. Excellent service! More

Worst service I’ve ever had. $120k Denali ultimate and I felt like I had to beg for warranty help and several of the items I turned it in for were not fixed after having it for o $120k Denali ultimate and I felt like I had to beg for warranty help and several of the items I turned it in for were not fixed after having it for over 2 months. My wife’s Lexus dealership is a million miles ahead of you in customer service. If they sold a 2500 diesel, there is no question that I would be driving a Lexus or Toyota truck. I’ve owned 7 Denali’s and this will be my last after this experience. More

My 2019 GMC Sierra was in “service” for over a month for a new transmission. I had called and emailed my service tech/associate multiple times and received only a minimal response back. It finally took a p a new transmission. I had called and emailed my service tech/associate multiple times and received only a minimal response back. It finally took a physical appearance (knowing that he was at work- three times) to talk to a supervisor and have my vehicle actually worked on. We have used and been with this dealership continuously for over 30 years with a business fleet - even through transfers of ownership and this was a very bad experience and we were treated with much disrespect. It’s very difficult to understand why we were put in the back burner when all the necessary transmission parts were ordered and available. After a talk with a service supervisor the problem was solved and the truck was ready the following day. *Meaning, the parts were there. We had to make difficult transportation arrangements throughout the duration of this event and had multiple effects on various personal family occasions. More

While under some difficult issues, Corwin GMC service department has come through for me on a regular basis. Unfortunately, the local dealership can not control a vehicle recall that is a manufacturer i department has come through for me on a regular basis. Unfortunately, the local dealership can not control a vehicle recall that is a manufacturer issue. But, the dealership can move mountains to lessen the impact of pain a long term fix can ultimately take. This is exactly what Corwin Buick GMC Cadillac of Reno did for me. They didn't have to go to the extent they did with the brand new loaner vehicle that was delivered and left with me for three weeks racking up a ton of miles. They did this because it was the right thing to do. Thank you to EVERYONE at Corwin GMC for your continued support and help through difficult situations. More