Cortese Ford Lincoln - Service Center

employees when i come in to have service work done the employees are aiways helpful and to let them know if i need anything while i am there when i come in to have service work done the employees are aiways helpful and to let them know if i need anything while i am there More

Attentative to your car service needs Patrick is very pleasant, he calls me by name when in come for service. Very thorough in asking questions about any car problems. Everyone always pr Patrick is very pleasant, he calls me by name when in come for service. Very thorough in asking questions about any car problems. Everyone always provides excellent service. Very efficient, car is ready within in a reasonable amount of time. More

Not what I expected When I picked up the car from a recall repair, the hood latch was hanging next to the brake pedal. Because the service department was closed, I had to When I picked up the car from a recall repair, the hood latch was hanging next to the brake pedal. Because the service department was closed, I had to return the next morning to have the latch attached. It is difficult and expensive to return from Livingston County for what should have been done correctly the first time. More

4th Clutch Replacement My clutch was replaced for the 4th time but the service was great. The shuttle was good and the job was done at the time I expected My clutch was replaced for the 4th time but the service was great. The shuttle was good and the job was done at the time I expected More

problem solved quickly and painlessly I dropped my car off for some warranty work. Cortese provided shuttle service home and back (with a very friendly and courteous driver named Dick) I w I dropped my car off for some warranty work. Cortese provided shuttle service home and back (with a very friendly and courteous driver named Dick) I was able to get back on the road in about 4 hours. More

Great service Had the hood latch assembly replaced. Told it would take up to 3 hours. In an out in 45 minutes . Very pleased with service and efficiency Had the hood latch assembly replaced. Told it would take up to 3 hours. In an out in 45 minutes . Very pleased with service and efficiency More

I went in to have my F150 serviced. I came into have my truck serviced and Tom Ciavarri who was my salesmen of the vehicle went out of his way to make sure I was taken care of. He conti I came into have my truck serviced and Tom Ciavarri who was my salesmen of the vehicle went out of his way to make sure I was taken care of. He continuously checked in to see if I needed anything and also consistently checked in on the progress of my vehicle and kept me updated. Anytime I am there he always goes out of his way and above and beyond his job requirement to make sure I leave happy. This work ethic should be rewarded as it demonstrates outstanding customer service. More

Repair in timely manner Had rear hatch repaired due to the back window broke and glass jammed in the hatch mechanism. Was fixed in one day with a appointment. Had rear hatch repaired due to the back window broke and glass jammed in the hatch mechanism. Was fixed in one day with a appointment. More

Great service Job well done Patrick made sure i was well taken care of fast, job well done, i will always recommend ford for all service 👍👍 Patrick Job well done Patrick made sure i was well taken care of fast, job well done, i will always recommend ford for all service 👍👍 Patrick More

oil change and more signed up for an oil change and top off the fluids. your service rep recommended that i rotate the tires something i wanted to do but forgot to ask fo signed up for an oil change and top off the fluids. your service rep recommended that i rotate the tires something i wanted to do but forgot to ask for. I thought it was fantastic your rep offered to have it done for my vehicle >>> a small thing but it shows quality service to do something I forgot to ask for but important and your rep stated it was done. More