Cortese Ford Lincoln - Service Center

I went in to have my F150 serviced. I came into have my truck serviced and Tom Ciavarri who was my salesmen of the vehicle went out of his way to make sure I was taken care of. He conti I came into have my truck serviced and Tom Ciavarri who was my salesmen of the vehicle went out of his way to make sure I was taken care of. He continuously checked in to see if I needed anything and also consistently checked in on the progress of my vehicle and kept me updated. Anytime I am there he always goes out of his way and above and beyond his job requirement to make sure I leave happy. This work ethic should be rewarded as it demonstrates outstanding customer service. More

Repair in timely manner Had rear hatch repaired due to the back window broke and glass jammed in the hatch mechanism. Was fixed in one day with a appointment. Had rear hatch repaired due to the back window broke and glass jammed in the hatch mechanism. Was fixed in one day with a appointment. More

Great service Job well done Patrick made sure i was well taken care of fast, job well done, i will always recommend ford for all service 👍👍 Patrick Job well done Patrick made sure i was well taken care of fast, job well done, i will always recommend ford for all service 👍👍 Patrick More

oil change and more signed up for an oil change and top off the fluids. your service rep recommended that i rotate the tires something i wanted to do but forgot to ask fo signed up for an oil change and top off the fluids. your service rep recommended that i rotate the tires something i wanted to do but forgot to ask for. I thought it was fantastic your rep offered to have it done for my vehicle >>> a small thing but it shows quality service to do something I forgot to ask for but important and your rep stated it was done. More

experience As always your service department makes it easy to schedule appointments. Your service advisers are very courteous and listen to my concerns and answ As always your service department makes it easy to schedule appointments. Your service advisers are very courteous and listen to my concerns and answer any questions I may have. More

Always a good experience. Always have a good experience when having our vehicles serviced at Cortese Ford. Service staff are always courteous and take care of you when your the Always have a good experience when having our vehicles serviced at Cortese Ford. Service staff are always courteous and take care of you when your there. More

Good experience Scheduling was a breeze. Patrick in service is easy to work with and attentive to making sure everything is handled. Work was quick and thorough. Scheduling was a breeze. Patrick in service is easy to work with and attentive to making sure everything is handled. Work was quick and thorough. More

Great Service I was very pleased to be seen quickly, problem diagnosed and correctly in a very efficient manner. Everyone was very friendly and helpful. Mary (Glen I was very pleased to be seen quickly, problem diagnosed and correctly in a very efficient manner. Everyone was very friendly and helpful. Mary (Glenn's wife) More

Ed is customer focused every time I call him a true professi Ed will do his absolute best on any given day to see that your vehicle is in and out on the same day. Have been working with Ed for decades and I trus Ed will do his absolute best on any given day to see that your vehicle is in and out on the same day. Have been working with Ed for decades and I trust no one more than him. More

nys inspection Brought my truck in fora New York State Inspection. The process took only about 15 minutes. The quick turn a round was a pleasant surprise. great e Brought my truck in fora New York State Inspection. The process took only about 15 minutes. The quick turn a round was a pleasant surprise. great experience. More