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Cortese Ford Lincoln - Service Center
Rochester, NY
1,228 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,228 Reviews of Cortese Ford Lincoln - Service Center
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April 16, 2019
Fast oil change Great service! I would recommend the service department at Cortese Ford, Only in for oil and filter change . I was in and out in no time !! Great service! I would recommend the service department at Cortese Ford, Only in for oil and filter change . I was in and out in no time !! More
by ROCHMOM
Verified CustomerEmployees Worked With
Al Rosetter
April 15, 2019
Wish I had more detail I guess I had signed up for a service that I didnt need.. i thought I had signed up for an inspection which is usually $20 and I asked for a tire rota I guess I had signed up for a service that I didnt need.. i thought I had signed up for an inspection which is usually $20 and I asked for a tire rotation too. When it was time to cash out it was over $60.. i wish when checking in they had reviewed what services I was getting. I feel like I had unnecessary work done More
by leannelovesserj
Employees Worked With
I dont remember who it was
April 12, 2019
Great Service Great service! I would recommend the service department at Cortese Ford, for all your vehicle needs of any make and model. Patrick and his team are ou Great service! I would recommend the service department at Cortese Ford, for all your vehicle needs of any make and model. Patrick and his team are outstanding! More
by MICHAELCUMBIE72
Employees Worked With
April 09, 2019
Great service! Always a pleasure to visit and have work done on my car! Everyone in service all the way to Keith Osier the manager are great! Thanks Al Rosetter for Always a pleasure to visit and have work done on my car! Everyone in service all the way to Keith Osier the manager are great! Thanks Al Rosetter for getting me in and out in no time:) More
by lashandacastel
April 09, 2019
Easy recall fix There was a recall on my vehicle. They got me in quickly for an appointment and they finished with my vehicle in about an hour. No one tried to sell m There was a recall on my vehicle. They got me in quickly for an appointment and they finished with my vehicle in about an hour. No one tried to sell me anything or anything like that. It was just in and out and my recall fixed. More
by g
Employees Worked With
darren vanorden
April 08, 2019
Friendly and informative staff I've been bringing my Ford vehicles to Cortese for service since at least Y2K and I've always had great service. Keith, Patrick and Darren always keep I've been bringing my Ford vehicles to Cortese for service since at least Y2K and I've always had great service. Keith, Patrick and Darren always keep me updated and call to explain repairs before they are started and when possible, try to help me save a few dollars along the way. Thank you for excellent customer service! These guys ROCK! More
by Feddy284
April 06, 2019
Service excellent as usual Routine "stuff" --NYS inspection and The Works.Found that it needed some brake work, did not come as a surprise. Old care not many miles. Routine "stuff" --NYS inspection and The Works.Found that it needed some brake work, did not come as a surprise. Old care not many miles. More
by akelly4
Employees Worked With
Darren VanOrden Service advisor
April 06, 2019
Honest Inspection Took my car in for a routine NYS inspection and received honest feedback on it. It passed inspection without any additional repairs but I was informe Took my car in for a routine NYS inspection and received honest feedback on it. It passed inspection without any additional repairs but I was informed that my brakes will need replacement sometime during the next year. No pressure to replace them now was given. In fact they told me there was no urgent need to do so but to simply be aware of what to look for when the time does come. I have run across so many other repair shops that are looking for the quick buck during these required inspections that it was refreshing to hear an honest appraisal of the situation. The entire service staff was pleasant to deal with and the car was ready at the time promised to me. I won't go any other place in the future for any repair needs. More
by tljh
April 05, 2019
Friendly, Fast, Complete I arrived a little early, I got right in, very friendly greeting, and the job was done in less than an hour. I left very happy!! I arrived a little early, I got right in, very friendly greeting, and the job was done in less than an hour. I left very happy!! More
by SCJ25
April 04, 2019
Great Service Basic service needed, NYS inspection, replace a faulty horn under warranty, and perform a recall. This was all taken care of as quickly as possible Basic service needed, NYS inspection, replace a faulty horn under warranty, and perform a recall. This was all taken care of as quickly as possible with minimal down time for me. Courteous service. More
by ssponz
Employees Worked With
Service Advisor. Didn't get his name... Sorry.
