Cortese Ford Lincoln - Service Center
Rochester, NY
1,212 Reviews of Cortese Ford Lincoln - Service Center
Always a great experience at Cortese I'm always pleased with the courtesy & attention given by the guys in the Service Center. My vehicle was ready in no time & I always appreciate the op I'm always pleased with the courtesy & attention given by the guys in the Service Center. My vehicle was ready in no time & I always appreciate the option of using the shuttle services- this is an awesome perk! Thanks for consistent respect & fantastic service! More
Do not recommend Poor communication, 3 separate appointments needed to repair my truck. Damaged my truck, claimed it wasn’t them. Will not return to dealer for anythin Poor communication, 3 separate appointments needed to repair my truck. Damaged my truck, claimed it wasn’t them. Will not return to dealer for anything. More
Service center Great service, very friendly and professional. Helped with all questions. Fast service. Made sure I had everything i needed. Would recommend to any on Great service, very friendly and professional. Helped with all questions. Fast service. Made sure I had everything i needed. Would recommend to any one for service. More
As usual it was great service. Darren takes care of all or our cars. I have been going to this dealership for 40 years with all our cars, mine, my wife's, my kids, and my business Darren takes care of all or our cars. I have been going to this dealership for 40 years with all our cars, mine, my wife's, my kids, and my business vehicles. He and they are always very attentive and explain everything that is required. Always fast and professional. More
Always fast and professional I can work on my own vehicles but Its my choice to let the mechanics at Cortese Lincoln and Ford do what I am to busy to get to, or chose not to do. I can work on my own vehicles but Its my choice to let the mechanics at Cortese Lincoln and Ford do what I am to busy to get to, or chose not to do. More
Oil change and tire rotation Patrick is always good to me. He always gets me in and out! Very quick service! He is always friendly greets with a smile. Thanks Patrick! Patrick is always good to me. He always gets me in and out! Very quick service! He is always friendly greets with a smile. Thanks Patrick! More
10,000 mile service and recall on door latches This Ford location has been my place for service for many(1974)years. They have always provided me with excellent service be it a simple oil change to This Ford location has been my place for service for many(1974)years. They have always provided me with excellent service be it a simple oil change to major repair work. I have never met an employee that didn't treat me with respect. The service department I would put up against anyone in this field. Darren VanOrden is notch and is a pleasure working with to solve my issues. More
I needed routine oil change. The people in the Service Dept. are always courteous, friendly, helpful, professional and accommodating. I've never been disappointed with the work do The people in the Service Dept. are always courteous, friendly, helpful, professional and accommodating. I've never been disappointed with the work done on my vehicle....The Service has always been exceptional. More
Awesome service Al went above and beyond with regard to the servicing of my vehicle. I am the sole care giver for my mom and he made arrangements for a loaner vehicl Al went above and beyond with regard to the servicing of my vehicle. I am the sole care giver for my mom and he made arrangements for a loaner vehicle so that I was able to take my mom to her medical appointment. Al provided excellent service and is an asset to Cortese More
Fast, Courteous, Professional Service After purchasing a 2017 Ford Van, I needed an Inspection, and also had a concern that one of the Fog Lamps was not working. When I arrived at Cortese After purchasing a 2017 Ford Van, I needed an Inspection, and also had a concern that one of the Fog Lamps was not working. When I arrived at Cortese Ford, they got me right into service with no waiting. The mechanic, Mark, performed the state inspection and then looked at the fog lamps. He had me look at them as he turned the steering wheel. Then he explained that when making a turn, they are used as cornering lights, and were working properly. Very knowledgeable and honest. I recommend Cortese Ford for great service. More