Cortese Ford Lincoln - Service Center
Rochester, NY
1,212 Reviews of Cortese Ford Lincoln - Service Center
Mirror repair I pulled in didn’t even have to get out of my car.part was ordered,Came the no day and the repair was made.quick and easy! I pulled in didn’t even have to get out of my car.part was ordered,Came the no day and the repair was made.quick and easy! More
Excellent service My recent visit to Cortese Ford for a service appointment was excellent. The service was performed quickly and expertly and efficiently. I chose to My recent visit to Cortese Ford for a service appointment was excellent. The service was performed quickly and expertly and efficiently. I chose to wait for my vehicle and the wait was not very long. More
Darrin (Service Rep) Understood my issues worked with me He understood that my truck was a used vehicle (2007) and did not attempt to treat it as if it were a 2017 wi Understood my issues worked with me He understood that my truck was a used vehicle (2007) and did not attempt to treat it as if it were a 2017 with all new parts Reason I say that is my last service rep had me up towards $7000 More
Always a great experience at Cortese As always Cortese delivers on great Service. These guys obviously like what they do & it's appreciated. Thanks Al & all the hard workers behind the sc As always Cortese delivers on great Service. These guys obviously like what they do & it's appreciated. Thanks Al & all the hard workers behind the scene! More
Great service Took my vehicle for service and can’t say enough about how good I was treated. Great people all around. Will definitely be coming back. JP Took my vehicle for service and can’t say enough about how good I was treated. Great people all around. Will definitely be coming back. JP More
Great customer service! Cortese was prompt with diagnosing and correcting my issue. I like how he sent me a text to keep me updated throughout the service process. Thank you Cortese was prompt with diagnosing and correcting my issue. I like how he sent me a text to keep me updated throughout the service process. Thank you Al. More
These guys exceeded my expectations I worked with Jack, he took care of setting up my appointment and made my experience very pleasant. I worked with Darren behind the scenes. Through em I worked with Jack, he took care of setting up my appointment and made my experience very pleasant. I worked with Darren behind the scenes. Through emails/text he was very curtious and meet my expectations.... Ps... the only disappointment was the oil changer spilled oil on top of the motor and never cleaned it up! More
Always a great experience! Cortese Ford is always where I take my car for repairs, tune-ups, the works, etc. Every time, they've been quick, knowledgeable, friendly, and very he Cortese Ford is always where I take my car for repairs, tune-ups, the works, etc. Every time, they've been quick, knowledgeable, friendly, and very helpful in taking care of whatever I need for my car in a way that fits my schedule. Can't recommend them enough! More
dollup I brought my vehicle in for a full doll up and was pleased with the check in. When I picked up the vehicle unfortunately there had a rust bubble which I brought my vehicle in for a full doll up and was pleased with the check in. When I picked up the vehicle unfortunately there had a rust bubble which I guess was buffed out. As it was the rear hatch of red ford escape I immediately notice the half dollar circle. I went back into service and staff member immediately came out and brought the car back to have area painted. For that reason, I give 4 stars below for quality of work. Otherwise it would have been a 5 star review. More
High price for repair Went in to have 2 wiring harnesses replaced. Salt corroded the ends of the harnesses after the tail gate was removed for the winter. I did now know th Went in to have 2 wiring harnesses replaced. Salt corroded the ends of the harnesses after the tail gate was removed for the winter. I did now know there were covers for the ends in the glove box. The bill for 4 hours labor and parts came to over $1000.00. Even with the dealership giving me a discount of 25% (which I am VERY grateful for) the final bill was over $900.00. Wish I knew the covers were there! Ford recognized the potential problem and provided the covers so not their fault. Dealership fixed ALMOST everything that was brought to their attention(factory strobe lights on hood and cab malfunctioning) so they get a 9 out of 10. Haven't seen the $1000.00 rebate check from Ford for putting the snow plow on either. More