Cortese Ford Lincoln - Service Center

25,000 mile checknup Patrick handled everything very efficiently and professionally. Again....I was so very pleased with their service. I’d be happy to recommend Cortese t Patrick handled everything very efficiently and professionally. Again....I was so very pleased with their service. I’d be happy to recommend Cortese to others. More

Fixed my car but left me with a coolant leak Brought my car in to fix my AC unit. Picked up my car and the AC blew nice and cold, great. Drive my car a half a mile where the check engine light Brought my car in to fix my AC unit. Picked up my car and the AC blew nice and cold, great. Drive my car a half a mile where the check engine light comes on and the engine temp was maxed out. Pulled over and found that there was no engine coolant as it was draining from the bottom of the car. On top of that I found MULTIPLE caps in my engine bay that were not put back on the car. Extreme negligence on the service tech to not only accidentally causing a huge leak that could have seriously damaged my engine but also didn't bother to check over rest of the car to see if the job was done right. Patrick Zimmerman helped me out and personally took care of me, got me picked up, and towed my car. He was great and one of the greatest guys there for sure, he is the only reason for 2-stars instead of 1. The same cannot be said in my case about the sloppy, negligent, and unprofessional person who serviced my car. I am now extremely hesitant to take my car back to Cortese Service sadly. More

Great service My new car needed work on the brakes. They took it in even though I didn't have an appointment and the work was done quickly and the brakes were fine My new car needed work on the brakes. They took it in even though I didn't have an appointment and the work was done quickly and the brakes were fine after that. More

Cortese Ford service is great! I have been going to Cortese for service on my Escape for almost 10 years. They are always very friendly, professional and knowledgeable. Patrick Zimm I have been going to Cortese for service on my Escape for almost 10 years. They are always very friendly, professional and knowledgeable. Patrick Zimmerman is great to work with. I highly recommend Cortese Ford. More

I brought my 2018 Ford F-150 in for brake controller issue The brake controller issue was taken care of, the recall took longer than expected. The service person Darren was very attentive with following up wit The brake controller issue was taken care of, the recall took longer than expected. The service person Darren was very attentive with following up with More

Always a great experience Every time I've been there for an oil change and tire rotation, everyone is very friendly, they always take time for questions, and even some general Every time I've been there for an oil change and tire rotation, everyone is very friendly, they always take time for questions, and even some general nice conversation ! :-) Work is done quickly, the waiting room is clean and comfortable, and I always take a walk to the showroom to look at the beautiful new cars ! Great dealership ! More

Great Service Every service appointment has been easy to schedule and the work done correctly and promptly. Shuttle service was effciant and hassel free. I would Every service appointment has been easy to schedule and the work done correctly and promptly. Shuttle service was effciant and hassel free. I would definitely recommend More

Fast Service NYS inspection was quickly performed. Checked out with Patrick for payment. I have been a customer for many years. Always great service at Cortese For NYS inspection was quickly performed. Checked out with Patrick for payment. I have been a customer for many years. Always great service at Cortese Ford. More

Recent service experience Brought my car in for an oil change and they found a slice in my drivers side tire and told me it was a safety hazard and feel the price for two tires Brought my car in for an oil change and they found a slice in my drivers side tire and told me it was a safety hazard and feel the price for two tires was high. On arriving home I noticed grease marks on the interior roof on both the drivers and passengers side fortunately I was able to remove them with dish soap. My only problem and concern is why? More

Replace breaks and oil change . They’re friendly and cooperative.they know how to do theirs jobs.They are the best and best dealer in Rochester for me I think. They’re friendly and cooperative.they know how to do theirs jobs.They are the best and best dealer in Rochester for me I think. More