Cortese Ford Lincoln - Service Center

Completed everything that was asked to be completed Service was great and soon as I got there for my scheduled appointment they started working on my car right away. Everything was completed that I had Service was great and soon as I got there for my scheduled appointment they started working on my car right away. Everything was completed that I had asked to be completed. More

Excellent Fast, friendly and helpful service!!! I did not wait long in the waiting area and had a hot cup of coffee. Not knowing her name, she checked me out wi Fast, friendly and helpful service!!! I did not wait long in the waiting area and had a hot cup of coffee. Not knowing her name, she checked me out with a friendly conversation. Patrick took the time to show me how to adjust my car seat 2 days later. Thank you Cortese Ford! More

Excellent Service Very competent and efficient service from all members of the team. Followup is great.Always treated with respect. Definitely would recommend Cortese S Very competent and efficient service from all members of the team. Followup is great.Always treated with respect. Definitely would recommend Cortese Service and Sales. More

Is always just fine Everyone involved in the transaction of car repair, including the shuttle driver (Dick) are all caring and helpful whether you wait or request a ride. Everyone involved in the transaction of car repair, including the shuttle driver (Dick) are all caring and helpful whether you wait or request a ride. More

Excellent Good efficient crew that kept me informed of progress. Friendly and added extra touch of washing car . Would recommend their service department to any Good efficient crew that kept me informed of progress. Friendly and added extra touch of washing car . Would recommend their service department to anyone without hesitation More

botched passenger side airbag change I was worried the passenger side airbag recall would leave my dashboard marred, and it did. It took three trips to the dealer to address, at 100 miles I was worried the passenger side airbag recall would leave my dashboard marred, and it did. It took three trips to the dealer to address, at 100 miles each round trip. 300 miles, a tank of gas, and it still isn't as secure in the dashboard as it's factory original. The tech's left adhesive marks on the dash panels, footprint marks on the passenger door panel, and some viscous substance on the exterior of the passenger door. I am saddened by the difficulty to find a service department I can feel comfortable leaving my vehicle with. It may not be a Shelby Super Snake, but it means something to me. I did not feel as though anyone here treated my vehicle as they would their own. More

Customer Service Is EVERYTHING!!!! I love coming to Cortese ford they are always so Helpful and pleasant. They all have great customer service skills. I wont take my car anywhere else I love coming to Cortese ford they are always so Helpful and pleasant. They all have great customer service skills. I wont take my car anywhere else More

Maintenance, Electrical Cord Regular maintenance and the replacement of the electrical cord for my Ford Fusion Energi. was well handled, as usual, by my Ford Service agent, Al Ro Regular maintenance and the replacement of the electrical cord for my Ford Fusion Energi. was well handled, as usual, by my Ford Service agent, Al Rossiter, whose name does not appear below on the Service staff. More

Oil Change I called and left a message to verify my car could be service. I received a call back shortly after confirming that I still had time. Once the car was I called and left a message to verify my car could be service. I received a call back shortly after confirming that I still had time. Once the car was the in the shop the service was quick and efficient and I was back on the road in no time. More

3 Years Overseas I recently brought my truck in for service. I was concerned that the 3 years my truck went without major service while I was overseas we’re going to I recently brought my truck in for service. I was concerned that the 3 years my truck went without major service while I was overseas we’re going to cost me a bundle. My service adviser and the techs did a thorough inspection and found the only thing my 18 year old truck needed was just a bit of freon. More