Cortese Ford Lincoln - Service Center
Rochester, NY
1,212 Reviews of Cortese Ford Lincoln - Service Center
Best in town Cortese Ford is the best Ford dealer . I got the best price and best trade-in from Cortese. The service is second to none. Darren, the service writer Cortese Ford is the best Ford dealer . I got the best price and best trade-in from Cortese. The service is second to none. Darren, the service writer goes the extra distance to insure costomer satisfaction. More
Great experience Very accommodating to my needs due to surgery and ability to pick up my car after service was completed.. car repairs were covered by warranty. I wa Very accommodating to my needs due to surgery and ability to pick up my car after service was completed.. car repairs were covered by warranty. I was also able to add an oil change at the last minute without an issue. More
Al work with my Third Party Warranty service . Thank you Al for your help with my Extended warranty service company. I truly appreciated your help and assistance in finding and securing a replacem Thank you Al for your help with my Extended warranty service company. I truly appreciated your help and assistance in finding and securing a replacement Engine for my vehicle . Thank You MW. Jordan More
Awesome Everyone was kind and curteous. They offer shuttle service which is nice. The waiting room was very nice with TVs, charging station and coffee. It was Everyone was kind and curteous. They offer shuttle service which is nice. The waiting room was very nice with TVs, charging station and coffee. It was a great experience. More
fast and friendly -- comprehensive Patrick at Cortese is such a wonderful example of customer service!!! Job well done. They even got me a loaner car to help with the needs I had in my Patrick at Cortese is such a wonderful example of customer service!!! Job well done. They even got me a loaner car to help with the needs I had in my day. More
Easy check up and inspection Everyone was pleasant and extremely efficient. The work was done in a timely manner and thanks to Doug the shuttle driver, I didn't miss any work. I l Everyone was pleasant and extremely efficient. The work was done in a timely manner and thanks to Doug the shuttle driver, I didn't miss any work. I love Cortese Ford!!! More
Oil Change Directional replacement Service is always outstanding. My left turn directional was not working it was replaced on sight did not have to wait for the part to come in. Service is always outstanding. My left turn directional was not working it was replaced on sight did not have to wait for the part to come in. More
Interior left in terrible condition Took MKZ in for air bag replacement. Car returned to me With grease on both seats, door columns. Pieces taken off to do the repair were not reinstalle Took MKZ in for air bag replacement. Car returned to me With grease on both seats, door columns. Pieces taken off to do the repair were not reinstalled properly. The car has an off white interior and it took two attempts to clean it, and it still looks bad. What was the mechanic doing. No effort to keep the interior clean. Terrible for a Lincoln dealer. More
Great service As always, the customer service was excellent, service was superb, and everything was done quickly. Cortese Service is honest and I trust both the rec As always, the customer service was excellent, service was superb, and everything was done quickly. Cortese Service is honest and I trust both the recommendations they make and the service they do. Thanks More
Oil change and tire rotation I arrived as scheduled. I was in and out in 45 minutes. Oil change and tire rotation. Cost could be more reasonable, 65. Dollars for service I arrived as scheduled. I was in and out in 45 minutes. Oil change and tire rotation. Cost could be more reasonable, 65. Dollars for service More