Cortese Ford Lincoln - Service Center

Service Visit fast friendly service like always. Al is great. The prices are a little higher than other places but that has nothing to do with Al. fast friendly service like always. Al is great. The prices are a little higher than other places but that has nothing to do with Al. More

Terrible experience I had an appointment to replace the climate control system, which has had persistent problems since I bought the vehicle, but was never diagnosed prop I had an appointment to replace the climate control system, which has had persistent problems since I bought the vehicle, but was never diagnosed properly until AFTER the 60,000 mile warranty was up. I was told for this last appointment the system would be replaced with the $100 deductible under the warranty plan, but half-way through the day I dropped it off, I received a call from Al, who told me that was not going to happen. Not my problem that the service department couldn't diagnose during the times I had it in for this problem under the warranty, which was sold to us (Sales Dept) without explaining that there would be a deductible. Regardless, I am filing a small claims suit against Cortese and Ford. More

Service great 👍 as alway. Called on Saturday morning because something seemed wrong with my steering. Spoke with Darren and he was able to get my vehicle in Monday morning. Called on Saturday morning because something seemed wrong with my steering. Spoke with Darren and he was able to get my vehicle in Monday morning. Problem was found and taken care of. More

Top Notch Service Problem was multidimensional, yet this team told me up front that it would be a day or two longer to get parts....Boom, fixed! It was worth the wait Problem was multidimensional, yet this team told me up front that it would be a day or two longer to get parts....Boom, fixed! It was worth the wait for quality parts and labor. Thanks! More

GOOD JOB Good work, No issues found. I was able to only use one coupon. Should allow the use of more than one coupon for different service. More savings allow Good work, No issues found. I was able to only use one coupon. Should allow the use of more than one coupon for different service. More savings allowed for the loyal owner. More

in out no problem had screw in tire, service contact, Darren VanOrden, was able to get me in and out quicker than I expected it to take. thank you! had screw in tire, service contact, Darren VanOrden, was able to get me in and out quicker than I expected it to take. thank you! More

My experience at your service dept was excellent , I recomme Patrick was my service representative and he is fantastic, always works with me to make me understand and I feel very comfortable with them, Keith osi Patrick was my service representative and he is fantastic, always works with me to make me understand and I feel very comfortable with them, Keith osier has got to be one of the best service managers in the country More

Continuous Excelleant Service I have been a customer of Cortese Ford since 2012 with my 2008 Ford Focus and Darren has been my service rep. During this time I have had the pleas I have been a customer of Cortese Ford since 2012 with my 2008 Ford Focus and Darren has been my service rep. During this time I have had the pleasure of working with your service dept for every 3000 mile and yearly inspections. I have the greatest confidence in the service technician who has repaired my car on 4 separate occasions recently . I greatly appreciate Darren and his explanation of the issue found and the repair that is needed. Thanks for your Professional Staff Thanks Elizabeth W More

awesome servive department I can always count on Al and Scott and the Cortese service department for professional and reliable service. They got me in quickly for a NYS inspect I can always count on Al and Scott and the Cortese service department for professional and reliable service. They got me in quickly for a NYS inspection and oil change, They're the only ones I trust with my 04 Mustang GT convertible More

Great service. We able to get a scheduled date requested. Contacted with required service information needed and price. I was given a ride back home via shuttle. The We able to get a scheduled date requested. Contacted with required service information needed and price. I was given a ride back home via shuttle. The shuttle driver was socialable . More