Cortese Ford Lincoln - Service Center

Maintenance for Dallas My visit for car maintenance was as smooth as butter. I was only there for a short period time, the people who helped me were very courteous. My visit for car maintenance was as smooth as butter. I was only there for a short period time, the people who helped me were very courteous. More

Fast / efficient Just brought my truck and suv in , they know what needs to be done punch it in and I’m on my way, done fast and efficiently, and ready to pick up 👍 Just brought my truck and suv in , they know what needs to be done punch it in and I’m on my way, done fast and efficiently, and ready to pick up 👍 More

An Oil Change Should Not Take 2 Hours I was very disappointed with this place as I scheduled an appointment for a simple oil change and waited 2 hours for them to complete it on my hour-lo I was very disappointed with this place as I scheduled an appointment for a simple oil change and waited 2 hours for them to complete it on my hour-long lunch break. Having done many oil changes and tire rotations myself in well under an hour I am not quite sure what they were doing the whole time. This was my brand new truck's first oil change and I really hope the rest don't go like this. More

Always friendly and good service Any time I bring my vehicle in for service, they are friendly and helpful. They answer all my questions in a way that I can understand. Any time I bring my vehicle in for service, they are friendly and helpful. They answer all my questions in a way that I can understand. More

Fast, efficient Took good care of my car. Seriously 25 words! wordwordword word word word word word word word word word word word word word word word word Took good care of my car. Seriously 25 words! wordwordword word word word word word word word word word word word word word word word word More

oil change/tire rotation Always quick, professional service. Patrick is very helpful. A bit on the 'pricey" side but worth knowing everything is done correctly. Convenien Always quick, professional service. Patrick is very helpful. A bit on the 'pricey" side but worth knowing everything is done correctly. Convenient location for me. More

Horrible Brought my MKZ Hybrid in for airbag recall. Service was bad from beginning to end. Rude when making appointment. Loaner procedure was long and pa Brought my MKZ Hybrid in for airbag recall. Service was bad from beginning to end. Rude when making appointment. Loaner procedure was long and painful. Car was returned dirty with moldings hanging down, clips broken, etc. Staff was unfamiliar with other questions I had about my car (air filter, reduced gas mileage) Completely unacceptable. More

Great service As always great service and courteous professional employees doing a great job to get me back on the road. Thank you again to Kieth and Darren V. As always great service and courteous professional employees doing a great job to get me back on the road. Thank you again to Kieth and Darren V. More

very satisfied! I found the manager to be very courteous and timely in getting my oil change done.! I was in and out of the service department before i knew it! I found the manager to be very courteous and timely in getting my oil change done.! I was in and out of the service department before i knew it! More

Great Service! Patrick and Darren in the service department are great to work with keeping me informed and updated with text messages on the status of my vehicle and Patrick and Darren in the service department are great to work with keeping me informed and updated with text messages on the status of my vehicle and they make sure I understand what service needs to be performed making sure I approve. Awesome guys. More