Cortese Ford Lincoln - Service Center
Rochester, NY
1,229 Reviews of Cortese Ford Lincoln - Service Center
Great Service Have always been treated with great service with my car. Patrick has always been great. Have worked with Patrick for many years now when servicing my Have always been treated with great service with my car. Patrick has always been great. Have worked with Patrick for many years now when servicing my car. He is a really great guy. More
Efficient Very easy, and accommodating crew to work with. Everything was taken care of quickly and with friendliness. Overall enjoyable experience. I continue t Very easy, and accommodating crew to work with. Everything was taken care of quickly and with friendliness. Overall enjoyable experience. I continue to use this dealership to service my Ford. More
Quick service. I brought my vehicle in for service. Between the time I made the appointment and the day of service I received a recall notice. The recall was done on I brought my vehicle in for service. Between the time I made the appointment and the day of service I received a recall notice. The recall was done on the same day as the service. I appreciated not having to bring back my vehicle another day for the recall. More
Service Work on my vehicle done was done to my satisfaction and within the time service said. Drove out of dealership knowing my car was “ready to go”. Work on my vehicle done was done to my satisfaction and within the time service said. Drove out of dealership knowing my car was “ready to go”. More
2011 Explorer and 2014 Focus Al and Service Dept are very efficient and thorough. I rely heavily on them and they always take care of me. I will keep coming back. Al and Service Dept are very efficient and thorough. I rely heavily on them and they always take care of me. I will keep coming back. More
Bad service im talking very bad service. i bring my car before 3 months and to fix break to u and kinda u fix u guys say they have to put in supermachine for bleedind leak somethinf that one i bring my car before 3 months and to fix break to u and kinda u fix u guys say they have to put in supermachine for bleedind leak somethinf that one not exisit that machine i search , for that u your service i have to oay 650 $, after week it was leak again and no break , what good service and i call left voice mail to call never happen , and i bring again before week and i told is leak from abc module that and they say yes they took me again 135 dollar for diagonse my good this bad service and i told what is and i took loan for 1st timw to oay u 650 dollar and maybe foru nothing but for me is to much 785 $ and for nothing , still i dont fix my car and i hops u guys can be rich like this , but if u wanna do somethinf do it if not im gona be sure no more visit to u ever me ore my family ore my frindes and more . thank for nothing ford this is how u treat costumer. More
Oil pan replacement on a 1997 F250 HD a hard job, they did it wonderfully in the time agreed, looks great , good communication and very helpful. Thanks Pat replacement on a 1997 F250 HD a hard job, they did it wonderfully in the time agreed, looks great , good communication and very helpful. Thanks Pat More
Excellent Service The work was first-rate and the environment with the service team was friendly as always. I was able to come in for service at a time that we best fo The work was first-rate and the environment with the service team was friendly as always. I was able to come in for service at a time that we best for me and they took my car in right away. More
2017 F-150 warranty repair My 2017 F150 was leaking oil. I made an appointment and dropped it off. Al was my service advisor and kept in communication thru out the process. The My 2017 F150 was leaking oil. I made an appointment and dropped it off. Al was my service advisor and kept in communication thru out the process. The service department did a great job replacing the oil pan and I would highly recommend them. More
Good customer service Everything was completed to my satisfaction and done in a timely manner. Scheduling service was easy and efficient. The service people were very h Everything was completed to my satisfaction and done in a timely manner. Scheduling service was easy and efficient. The service people were very helpful and answered my questions. More