Cortese Ford Lincoln - Service Center
Rochester, NY
1,212 Reviews of Cortese Ford Lincoln - Service Center
Service review October 2019 good Was satisfied with the ability to have a rental. I was not satisfied with the cost of cleaning my sunroof it was over priced. I thought there was a Was satisfied with the ability to have a rental. I was not satisfied with the cost of cleaning my sunroof it was over priced. I thought there was a part replacement not just a cleaning. More
Always Great Service Darren was great. We were able to get into service as soon as possible, he took care of our issues immediately, good to go again as always. Darren was great. We were able to get into service as soon as possible, he took care of our issues immediately, good to go again as always. More
Happy customer Went in for routine oil change and problem with Ford Pass connection. After the service update, I was still not able to connect phone with car to sync Went in for routine oil change and problem with Ford Pass connection. After the service update, I was still not able to connect phone with car to sync. Patrick saw my frustration and took over reconnecting my phone to the car and finally he was successful. I was so happy. Thanks for the extra effort Patrick. More
Great Service Have always been treated with great service with my car. Patrick has always been great. Have worked with Patrick for many years now when servicing my Have always been treated with great service with my car. Patrick has always been great. Have worked with Patrick for many years now when servicing my car. He is a really great guy. More
Efficient Very easy, and accommodating crew to work with. Everything was taken care of quickly and with friendliness. Overall enjoyable experience. I continue t Very easy, and accommodating crew to work with. Everything was taken care of quickly and with friendliness. Overall enjoyable experience. I continue to use this dealership to service my Ford. More
Quick service. I brought my vehicle in for service. Between the time I made the appointment and the day of service I received a recall notice. The recall was done on I brought my vehicle in for service. Between the time I made the appointment and the day of service I received a recall notice. The recall was done on the same day as the service. I appreciated not having to bring back my vehicle another day for the recall. More
Service Work on my vehicle done was done to my satisfaction and within the time service said. Drove out of dealership knowing my car was “ready to go”. Work on my vehicle done was done to my satisfaction and within the time service said. Drove out of dealership knowing my car was “ready to go”. More
2011 Explorer and 2014 Focus Al and Service Dept are very efficient and thorough. I rely heavily on them and they always take care of me. I will keep coming back. Al and Service Dept are very efficient and thorough. I rely heavily on them and they always take care of me. I will keep coming back. More
Bad service im talking very bad service. i bring my car before 3 months and to fix break to u and kinda u fix u guys say they have to put in supermachine for bleedind leak somethinf that one i bring my car before 3 months and to fix break to u and kinda u fix u guys say they have to put in supermachine for bleedind leak somethinf that one not exisit that machine i search , for that u your service i have to oay 650 $, after week it was leak again and no break , what good service and i call left voice mail to call never happen , and i bring again before week and i told is leak from abc module that and they say yes they took me again 135 dollar for diagonse my good this bad service and i told what is and i took loan for 1st timw to oay u 650 dollar and maybe foru nothing but for me is to much 785 $ and for nothing , still i dont fix my car and i hops u guys can be rich like this , but if u wanna do somethinf do it if not im gona be sure no more visit to u ever me ore my family ore my frindes and more . thank for nothing ford this is how u treat costumer. More
Oil pan replacement on a 1997 F250 HD a hard job, they did it wonderfully in the time agreed, looks great , good communication and very helpful. Thanks Pat replacement on a 1997 F250 HD a hard job, they did it wonderfully in the time agreed, looks great , good communication and very helpful. Thanks Pat More