Cortese Ford Lincoln - Service Center

Good attention to detail Al is my Service Adviser, and always does a good job for me. This was a normal maintenance appointment in addition to being the 125,000 mile checkup. Al is my Service Adviser, and always does a good job for me. This was a normal maintenance appointment in addition to being the 125,000 mile checkup. More

Darren/Team Service Darren was extremely helpful, explained everything very thoroughly yet easy to understand and was very friendly and happy. We had a great experience Darren was extremely helpful, explained everything very thoroughly yet easy to understand and was very friendly and happy. We had a great experience with him and the team. Thank you! More

Superior service department Al Rosseter, my service department adviser, went out of his way to ensure I had my truck back as soon as possible. He seemed to move stuff on the sche Al Rosseter, my service department adviser, went out of his way to ensure I had my truck back as soon as possible. He seemed to move stuff on the schedule around to squeeze me in as I was in a pinch for needing my vehicle. All while maintaining great communication. As long as I own a Ford, Cortese will always be my dealer of choice thanks to the wonderful people like Al. Ashout out to the automotive technician, name unknown, for great work as well. Michael Lamphron More

Awesome Darren informed me about things that was wrong with my car, but most importantly, he listen to me as I explained all my concerns that I had about my c Darren informed me about things that was wrong with my car, but most importantly, he listen to me as I explained all my concerns that I had about my car. Darren is professional and nice. More

the service advisor team, Gary and Ed, took my case with Ford Motor Company and worked with Ford and Michelin to satisfactorily resolve my tire wear problem. Gary did not accept what Michelin offered. Ultim Ford Motor Company and worked with Ford and Michelin to satisfactorily resolve my tire wear problem. Gary did not accept what Michelin offered. Ultimately Michelin agreed to an acceptable solution. in addition Gary worked with the Ford Motor company representative to make additional contributions to share the burden and place customer loyalty first More

steering wheel issues He have been honest with me about what's kind of issues that needs to be resolve. He communicate well with me and he is willing to text me and let me He have been honest with me about what's kind of issues that needs to be resolve. He communicate well with me and he is willing to text me and let me know the prices and updates. More

Smooth and uneventful. Small issue with modem in new truck. Taken care of very quickly. Sales and service staff very attentive and answered any and all questions I had. Small issue with modem in new truck. Taken care of very quickly. Sales and service staff very attentive and answered any and all questions I had. More

Replace Front Drive Shaft The replacement went as expected. The cost was as I was quoted and they had the part installed when promised.Overall a ver professional experience. The replacement went as expected. The cost was as I was quoted and they had the part installed when promised.Overall a ver professional experience. More

Customer Service I came in @8am for a remote starter. Waited 5 minutes for a shuttle home. By noon my car was ready picked up SUV was home in no time. Really apprecia I came in @8am for a remote starter. Waited 5 minutes for a shuttle home. By noon my car was ready picked up SUV was home in no time. Really appreciated not having my whole day tied up. Thanks Cortese😊😊😊😊 More

Warranty Service It's been several years that i have used your location, bad experience in the past. That has all changed. Customer service was outstanding, prompt, p It's been several years that i have used your location, bad experience in the past. That has all changed. Customer service was outstanding, prompt, point on! No complaints, will be looking for a "new" vehicle in the spring and fully intend on visiting your location. More