Cortese Ford Lincoln - Service Center
Rochester, NY
1,229 Reviews of Cortese Ford Lincoln - Service Center
Great service department. This is one of the best service departments in our area. People are friendly, the staff is knowledgeable and they deliver on their promises. You can This is one of the best service departments in our area. People are friendly, the staff is knowledgeable and they deliver on their promises. You can’t ask for more than that. More
Darren was very helpful and knowledgeable about service, warranty work, and took the time to keep me in the loop throughout my vehicle repair. He ensured I was taken care of properly throughout the experien warranty work, and took the time to keep me in the loop throughout my vehicle repair. He ensured I was taken care of properly throughout the experience. 5 stars to him as he isn't listed below. More
Great and efficient service! Al in service was awesome. Friendly and efficient! Kevin Mack assisted with clean truck. Thank you to all who serviced my truck! Friendly and efficient! Kevin Mack assisted with clean truck. Thank you to all who serviced my truck! More
Wheel bearings They did a good job, finished the job when promised. It was more expensive than other shops. I normally would go to another shop, but problem needed t They did a good job, finished the job when promised. It was more expensive than other shops. I normally would go to another shop, but problem needed to be done at that time. More
Work was thorough I made the appointment online, showed up before I was scheduled(7:30am). My appointment took longer than expected. I was checked on regularly which w I made the appointment online, showed up before I was scheduled(7:30am). My appointment took longer than expected. I was checked on regularly which was nice. Darren is a good person. More
Patrick Zimmerman always provides excellent service. Patrick has excellent customer service skills, he is professional, yet friendly and easy to work with. He explains the issue clearly and takes the ti Patrick has excellent customer service skills, he is professional, yet friendly and easy to work with. He explains the issue clearly and takes the time to answer any questions and concerns I may have. Patrick and the service technicians went out of their way to squeeze me in on a busy day to determine what the issue was and the resolution needed. Thanks More
Patrick was excellent. Like always your service department was very friendly and professional. Thanks again. Your call center stinks. It’s easy for me to stop in to make an appointment then call. D department was very friendly and professional. Thanks again. Your call center stinks. It’s easy for me to stop in to make an appointment then call. Disconnect More
Always a great experience at Cortese Excellent service, car ready in a timely manner and the best customer service around! Thanks Cortese for always taking care of business- first time ri Excellent service, car ready in a timely manner and the best customer service around! Thanks Cortese for always taking care of business- first time right! More
Excellent service, timely with appointment, in and out!! Patrick and Keith met all of my expectations! I had an appointment and the service on my truck was done in a timely manner with no followup issues. Wa Patrick and Keith met all of my expectations! I had an appointment and the service on my truck was done in a timely manner with no followup issues. Waiting area was clean, comfortable and relaxing. I can even say the restroom met my expectations. Thanks and keep up the good work!! More