Cortese Ford Lincoln - Service Center

The Works Review Was able to book an appointment conveniently online. When I arrived a the service center they immediately were able to bring my car in (a few minutes Was able to book an appointment conveniently online. When I arrived a the service center they immediately were able to bring my car in (a few minutes prior to the scheduled time) and were finished with it in the amount of time they specified on arrival. All in all it was a pleasant experience More

Annual Inspection As always, great friendly and efficient staff! Location is perfect, the shuttle service is great! And, as always, they address my concerns and determi As always, great friendly and efficient staff! Location is perfect, the shuttle service is great! And, as always, they address my concerns and determine what needs to be done without overcharging! More

Always 100% Satisfied at Cortese Ford! The Sales & Service Departments at Ford are always friendly, professional and take care of the issues. They are efficient and reasonable and keep you The Sales & Service Departments at Ford are always friendly, professional and take care of the issues. They are efficient and reasonable and keep you updated from the moment you make an appointment with them. I seriously could not ask for better service. Thank you!! More

Gary & Ed were very helpful about ordering a part for my Lincoln. Service seems to be outstanding so far. Lincoln pickup service is a plus. Lincoln. Service seems to be outstanding so far. Lincoln pickup service is a plus. More

Ok Service - did not complete all things asked Took my vehicle in to have some recalls completed and an oil change. The recalls took 7 hours to complete from the time I dropped off my vehicle and t Took my vehicle in to have some recalls completed and an oil change. The recalls took 7 hours to complete from the time I dropped off my vehicle and they did not complete the oil change. More

Outstanding I needed a warranty repair on my transmission on my vehicle. I was told that it would take 6 weeks before they could look at it. I have a small busine I needed a warranty repair on my transmission on my vehicle. I was told that it would take 6 weeks before they could look at it. I have a small business, and I am booked through 2020. A six week delay would put me out of business. I would never recover from it. I offered to pay for the repair instead of going through warranty, which I was told would get it done a little faster. Darren reconsidered. He put my truck up on the rack and looked at it that day. A few days later he told me that he would do it warranty, because I shouldn't have to pay for it twice, and he was going to put in a new transmission and I would have it in 3-4 days. I was thrilled and hugged them all. He said that the mechanic and the sales manager and he had made it happen, I know it was an imposition to fit me into the schedule, but they did it nonetheless. He said he just wanted me to be happy. More

Great Service Brought our 2014 F-150 in for service & Darren greeted me with a smile & “Good Morning” when I walked in!! There is no one better!! He knew I would be Brought our 2014 F-150 in for service & Darren greeted me with a smile & “Good Morning” when I walked in!! There is no one better!! He knew I would be waiting while they did “The Works” on the truck, so he assured me they would get it right in! The service was done in a reasonable time & I was on my way with absolutely no issues at all!! Cortese is the only one we will have work on our truck!! That’s what has kept it in great shape!! Thank you to Darren & The Service Team @ Ford More

Professional and thorough. Darren is always polite and works his best to get thing done right. Service time is always quick so I am back on the road fast. Darren is always polite and works his best to get thing done right. Service time is always quick so I am back on the road fast. More

Great job! Worked with Darren when I arrived. Darren has always been outstanding since we purchased our first Ford Edge in 2012. Have been getting a new Edge eve Worked with Darren when I arrived. Darren has always been outstanding since we purchased our first Ford Edge in 2012. Have been getting a new Edge every three year since then. Darren, and staff have been outstanding bring us back to Cortese! If service was not good we would move on! They are the back bone to Cortese Ford!!! More

Extremely pleased Darren did an excellent job, addressing my problems. Went out of his way to call and keep me posted and discovered and had fixed a problem that poten Darren did an excellent job, addressing my problems. Went out of his way to call and keep me posted and discovered and had fixed a problem that potentially could have been dangerous. I'm very pleased. More