Cortese Ford Lincoln - Service Center

Had service completed staff was very courteous and helpful . Had to have a part ordered , service was completed in half a day , easy pick up when the work was complete helpful . Had to have a part ordered , service was completed in half a day , easy pick up when the work was complete More

Great Service Dept Always a pleasure to bring my vehicle into Cortese Ford. Al and Scott got me in and back out to work in a short time. Always a pleasure to bring my vehicle into Cortese Ford. Al and Scott got me in and back out to work in a short time. More

Oil change was done, but missed state inspection Oil Change on the car was completed ok, but did not complete the NY state inspection. I had to bring the car in the next day to get that completed. Oil Change on the car was completed ok, but did not complete the NY state inspection. I had to bring the car in the next day to get that completed. More

Great service from Cortese on my recent visit. In and out in promised time. Attentive service from Patrick. Comfortable waiting area. I’ll be back for future service needs in promised time. Attentive service from Patrick. Comfortable waiting area. I’ll be back for future service needs More

Efficent Made an appointment for a set time to have a recall problem to reprogram the computer. The problem was taken care of in the time that was promised whi Made an appointment for a set time to have a recall problem to reprogram the computer. The problem was taken care of in the time that was promised while I waited. More

Chris Schulz's Cortese experience This was a great place for an oil change. The person who helped me (Al) was very helpful. He was one of the service people This was a great place for an oil change. The person who helped me (Al) was very helpful. He was one of the service people More

Have been going here for 20 years. We have gone to the service department at Cortese for 20 years. The only car that I have owned that I did not bring for service here was a 2009 Cadill We have gone to the service department at Cortese for 20 years. The only car that I have owned that I did not bring for service here was a 2009 Cadillac CTSV with the supercharged engine, because the technicians did not have the equipment to handle the engine. Otherwise, every car that I have owned, they do the work on the car, even beyond the warranty period. More

Actually, it was awesome. I haven't bought a car at Cortese, but I have been using their Service Department since about 2013, and they just got even better since Al started wor I haven't bought a car at Cortese, but I have been using their Service Department since about 2013, and they just got even better since Al started working there. I've been struggling with a repeating set of winter problems, things like my battery pooping out when the temp is below zero, and my tires disintegrating, and while Cortese service department did their best for the most part, it wasn't until today that Al, who's new, helped me understand what the underlying problem is and how to avoid most of the negative results. Basic problem, which I didn't figure out, and no one else did, until this week, is that until moving to the NE US in 2011, I've lived my entire life on the West Coast, and had no experience with NE winters, and no idea what kinds of problems winter weather could cause, especially in a car permanently parked in an open lot. Al explained specifically and in depth, made suggestions for how to avoid a lot of what I've had to deal with repeatedly every year, and left me feeling like I wasn't helpless (and stupid) after all. Great feeling! Thanks, Al!!! More

Service met my expectation. Jack Hawes is professional and gave me good options for my next leasing experience. Al the service advisor is always polite and professional. and gave me good options for my next leasing experience. Al the service advisor is always polite and professional. More