Cortese Ford Lincoln - Service Center
Rochester, NY
1,212 Reviews of Cortese Ford Lincoln - Service Center
Everyone is wonderful, helpful, and friendly. I am always kept up to date on all service required. Always dine in a timely manner. Great customer service! kept up to date on all service required. Always dine in a timely manner. Great customer service! More
Oil change,tire rotation Seem to be efflient,friendly, explained ford rewards points,how it works,how many I had how to use them and entered me into the system. Seem to be efflient,friendly, explained ford rewards points,how it works,how many I had how to use them and entered me into the system. More
oil change I had brought in my wife's Ford Edge 2 weeks ago for "the works" and now brought my F150 in for an oil change Got to use my Ford points and only had I had brought in my wife's Ford Edge 2 weeks ago for "the works" and now brought my F150 in for an oil change Got to use my Ford points and only had to pay cash for the oil change. As always Al and Scott got me in and out quickly. Always have gotten exceptional service from them and highly recommend their service dept. More
amazing Always look forward to seeing Patrick Zimmerman at Cortese Service department. He is very friendly and courteous. You can count on your car being serv Always look forward to seeing Patrick Zimmerman at Cortese Service department. He is very friendly and courteous. You can count on your car being serviced as quickly as possible. More
Had my car serviced, it was a bit pricy. It needed more work done to it then I anticipated but it was done in the time thy said it would.. Like I said it was a bit pricy. It needed more work done to it then I anticipated but it was done in the time thy said it would.. Like I said it was a bit pricy. More
Repair work Service department if overall very organized and friendly. Car is ready when promised and experience was good. I was unfortunately unable to have re Service department if overall very organized and friendly. Car is ready when promised and experience was good. I was unfortunately unable to have repair make there as the estimate was outrageous for the little amount of work needed. I was able to have an estimate for over $450 less at a local place. Unfortunately, that makes for more work and inconvenience for me but I won't pay those gouged prices. More
Service was prompt and everyone was very friendly and helpful. I had to get my alignment done and I appreciated being shown the as-found/as-left report. Thank you! helpful. I had to get my alignment done and I appreciated being shown the as-found/as-left report. Thank you! More
I’ve been coming to Cortese or Rochester for probably close to 20 years. Darren has been the associate that I have worked with every time and he’s always a pleasure to deal with. He always is fair and ho close to 20 years. Darren has been the associate that I have worked with every time and he’s always a pleasure to deal with. He always is fair and honest.It’s Good help these days that’s hard to find and when you find a good employee it’s hard to keep them feel lucky to have him on your team. Thank you Aaron Alquist More
I have been a customer at Cortese Ford for over 15 years. The service is always excellent. My low tire pressure indicator came on, so I brought it in to check the back rear tire. They reset the warning li The service is always excellent. My low tire pressure indicator came on, so I brought it in to check the back rear tire. They reset the warning light found nothing wrong with the tire. They handed me my keys and told me there was no charge. This is the kind of relationship they build with their customers. More
Very professional. Al did a great job communicating during my service appointment. Rick Crego always does professional thorough work. We appreciate them both. We will return again during my service appointment. Rick Crego always does professional thorough work. We appreciate them both. We will return again More