Cortese Ford Lincoln - Service Center
Rochester, NY
1,212 Reviews of Cortese Ford Lincoln - Service Center
Excellant Service Truly appreciate the service department being open during the corona crisis. Patrick is always very pleasant to work with,explaining what is needed fo Truly appreciate the service department being open during the corona crisis. Patrick is always very pleasant to work with,explaining what is needed for my older car to stay in tip top road condition! More
very surpised by the attention and service provided Always supportive even in these difficult times, They let me know exactly what they were doing to my Ford Explorer and facilitated inspection of the Always supportive even in these difficult times, They let me know exactly what they were doing to my Ford Explorer and facilitated inspection of the SUV. More
Great Service Department. You're treated with respect. They explain your problems in a way you can understand. I've purchased my last 2 cars with them. This service Department is why I keep coming bac They explain your problems in a way you can understand. I've purchased my last 2 cars with them. This service Department is why I keep coming back. Their prices have been very competitive with other places. Initially I did not buy tires there. They matched the best price I could get elsewhere. I chose them because of the treatment I've received when I go there for normal maintenance. Making appointments is easy. They are very good at returning your vehicle within the estimated time. I highly recommend this service Department. More
Doesn't get better Had a good experience buying my Ford 10 years ago. The Service Dept. is 1st rate & I wouldn't take it anywhere else for inspections and repair. Patr Had a good experience buying my Ford 10 years ago. The Service Dept. is 1st rate & I wouldn't take it anywhere else for inspections and repair. Patrick Zimmerman and staff are trustworthy and I will remain a faithful customer. More
good service but phone trouible I made an appt. online, as it is difficult to get through when I call. I liked the email reminders. There was trouble using my points on Ford Pass u I made an appt. online, as it is difficult to get through when I call. I liked the email reminders. There was trouble using my points on Ford Pass until I realized that my account is under a different email. More
Excellent Pat takes excellent care of my car I leave confident that my vehicle is safe and maintained. Great job as always. I’ll be back Pat takes excellent care of my car I leave confident that my vehicle is safe and maintained. Great job as always. I’ll be back More
GREAT TIME Believe when the service tec. tells you that you have a problem ,and it is in your interest to get it fixed , please do, they are the best!! Believe when the service tec. tells you that you have a problem ,and it is in your interest to get it fixed , please do, they are the best!! More
NYS inspection ,oil change and multipoint inspection Good and fast service. I had the New York State vehicle inspection completed in addition to having the multipoint inspection of the Mustang. Also comp Good and fast service. I had the New York State vehicle inspection completed in addition to having the multipoint inspection of the Mustang. Also completed was an oil change and tire rotation. Vehicle was in good clean condition when the work was completed. More
Cortese Ford - great service I bought my Explorer from Cortese over 3 years ago and they have serviced it since. Al, my service manager, has made sure that I've received my warra I bought my Explorer from Cortese over 3 years ago and they have serviced it since. Al, my service manager, has made sure that I've received my warranty coverage and taken care of a recall. They are timely and service area is well maintained. More
They were absolutely amazing!! I’d definitely go back there for another car!! And recommend anyone else going there as well!! Anthony, Travis and Chris were amazing there for another car!! And recommend anyone else going there as well!! Anthony, Travis and Chris were amazing More