Cortese Ford Lincoln - Service Center

The service team at Cortese Ford in Henrietta has always taken great care of me and my vehicle. Their communication is solid and they make me feel valued as a customer. taken great care of me and my vehicle. Their communication is solid and they make me feel valued as a customer. More

Guys are excellent. Gave me Loaner to get to work and took care of my issue quickly, efficiently and effectively. Highly recommended Ford dealership. Great attitude took care of my issue quickly, efficiently and effectively. Highly recommended Ford dealership. Great attitude More

They did a fairly decent job. No loaner was provided which is not right considering that it was Ford's problem and they were at fault. which is not right considering that it was Ford's problem and they were at fault. More

The service my vehicle received was amazing from everyone involved and I would like to thank each and everyone. These folks know what they are doing with Ford vehicles. involved and I would like to thank each and everyone. These folks know what they are doing with Ford vehicles. More

Got in and out on time was nice they had Saturday hours my appointment was for 8 o’clock they got me in before and was out by 8:30 my appointment was for 8 o’clock they got me in before and was out by 8:30 More

Darren was able to get everything done in one appointment. Clear communication & quality service equals a positive experience. Parts ordered came in earlier than expected & I was informed promptl appointment. Clear communication & quality service equals a positive experience. Parts ordered came in earlier than expected & I was informed promptly. More

Darren helped with my service, he was friendly. Clearly explained everything that I needed done and the service was good. I would recommend this dealership for your Ford needs. explained everything that I needed done and the service was good. I would recommend this dealership for your Ford needs. More

2020 black label nautilus was servced by jack and ed. they also checked the status of my rear led stop light.they excellent service technicians! they also checked the status of my rear led stop light.they excellent service technicians! More

I dropped the car off for a 7:30 am appointment so I was hoping it would be ready by noon but it wasn't done until 3:00 pm because it wasn't started until late morning. Not a big deal but the concept of sc hoping it would be ready by noon but it wasn't done until 3:00 pm because it wasn't started until late morning. Not a big deal but the concept of scheduling for an early time was misleading. Daren was very professional and available. I've worked with him before and he is excellent! More

Dealership failed to run the diagnostic requested. I was forced to call Ford pass and have them run the diagnostic. They found the error code Which created me all kinds of issues with my time and availabili forced to call Ford pass and have them run the diagnostic. They found the error code Which created me all kinds of issues with my time and availability. More