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Cortese Ford Lincoln - Service Center
Rochester, NY
1,227 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,227 Reviews of Cortese Ford Lincoln - Service Center
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May 18, 2018
Regular maintenance I went in for a 5,000 mile maintenance for my car. I was out of there in 45 minuets 😊 quick and easy perfect for me I went in for a 5,000 mile maintenance for my car. I was out of there in 45 minuets 😊 quick and easy perfect for me More
by B37hennessy
Verified CustomerEmployees Worked With
May 18, 2018
Excellent customer service excellent customer service they make sure the vehicle is right before we leave they make sure we have a rental very happy with their service excellent customer service they make sure the vehicle is right before we leave they make sure we have a rental very happy with their service More
by jusunmeny
May 18, 2018
Surprised by the speed and efficiency Also, AL Rosseter answered questions about the sync setup in my car. Without me asking, went out to the car and showed me how it worked. Also, AL Rosseter answered questions about the sync setup in my car. Without me asking, went out to the car and showed me how it worked. More
by ellglo774b
May 18, 2018
Great Experience As always, I get treated with friendly faces and get my service needs expedited quickly. Everyone connected to the service group are always there to h As always, I get treated with friendly faces and get my service needs expedited quickly. Everyone connected to the service group are always there to help. More
by gosman
Employees Worked With
Other Employees :
Al Rosseter, Darren Van Orden - both are 5 stars too., Burt Lyon
May 17, 2018
Recall work I was able to get the car in within a couple of days and the repair was done quickly Also had a tire repaired at the same appt I was able to get the car in within a couple of days and the repair was done quickly Also had a tire repaired at the same appt More
by fandolin
Employees Worked With
David Eichelberger
May 16, 2018
Always Good The work is done correctly’ Done in timely manner Mechanics trained well’ they let you know what work is going to be done and price The work is done correctly’ Done in timely manner Mechanics trained well’ they let you know what work is going to be done and price More
by shortynana60
Employees Worked With
SDarren VanOrden
May 16, 2018
Satisfactory the work and customer service was exactly as i expected. my vehicle was services in an appropriate amount of time. shuttle service was helpful also. the work and customer service was exactly as i expected. my vehicle was services in an appropriate amount of time. shuttle service was helpful also. More
by DJERECKOS
Employees Worked With
May 16, 2018
great communication! I appreciate the great service and the text messages before and after my appointment. I felt connected and knew how to get assistance, if needed. I appreciate the great service and the text messages before and after my appointment. I felt connected and knew how to get assistance, if needed. More
by phlind
Employees Worked With
Al
May 14, 2018
Great Service As Always! The Cortese Ford Service team are second to none! I have NEVER had a bad experience with them and feel confident that they are always looking out for The Cortese Ford Service team are second to none! I have NEVER had a bad experience with them and feel confident that they are always looking out for me and my Ford Explorer. More
by Colleen.Miller
Employees Worked With
I am sorry that I did not catch the name of my Service Advisor
May 10, 2018
Satisfying I rarely have a bad visit. I have never been told I need a repair or part replaced that wasn't really needed. Everyone is really friendly and helpf I rarely have a bad visit. I have never been told I need a repair or part replaced that wasn't really needed. Everyone is really friendly and helpful. Darren Vanorden is a pleasure to work with. More
by pellen29
Employees Worked With
Darren Vanorden
