Cortese Ford Lincoln - Service Center
Rochester, NY
1,254 Reviews of Cortese Ford Lincoln - Service Center
Service was great and Al kept in touch with me during the day. I was a little disappointed in the sales department as I asked they look at my car while I was there fo and Al kept in touch with me during the day. I was a little disappointed in the sales department as I asked they look at my car while I was there for possible trade and that did not happen. More
Great service I took my vehicle in for an oil change and state inspection with tire rotation. Patrick was awesome (which he normally is). My car was ready I very qu I took my vehicle in for an oil change and state inspection with tire rotation. Patrick was awesome (which he normally is). My car was ready I very quickly. I always have great service here. More
ALWAYS ALWAYS GREAT SERVICE. i HAVE BROUGHT MY VEHICLES TO CORTESE FOR 14 YEARS....EVERYONE HAS BEEN PROFESSIONAL, COURTEOUS AND GREAT SERVICE AND I HAVE ALWAYS BEEN SATISFIED WIT i HAVE BROUGHT MY VEHICLES TO CORTESE FOR 14 YEARS....EVERYONE HAS BEEN PROFESSIONAL, COURTEOUS AND GREAT SERVICE AND I HAVE ALWAYS BEEN SATISFIED WITH EVERTHING More
Very good, quick service. Brought my truck in for an oil change. Great service, quick and friendly people. I wish the service center had hours later in the evening past 3:30 Brought my truck in for an oil change. Great service, quick and friendly people. I wish the service center had hours later in the evening past 3:30 - even 1 or 2 nights per week. Tough to give up your Sat. for an oil change. More
Very good work and I will return in the near future 5 star rating I go back in the near future. My wife and I are planning to buy our next from you guys, like a Ford F150. 5 star rating I go back in the near future. My wife and I are planning to buy our next from you guys, like a Ford F150. More
Good customer service So far I have not been lied to about my car problems & hope it stays that way.. I will not finance another cause my payments was higher than my rent. So far I have not been lied to about my car problems & hope it stays that way.. I will not finance another cause my payments was higher than my rent. But otherwise the service is great More
Tops in the area We have been using the Cortese Ford dealership since we moved to the area almost 18 years ago. We have purchased 4 new Fords from Cortese over the yea We have been using the Cortese Ford dealership since we moved to the area almost 18 years ago. We have purchased 4 new Fords from Cortese over the years and are planning for another one this fall. We keep bringing our Fords back to the dealership for service even off of warranty, because we trust Keith and the team to do what is needed, and not run up a bill on "might need to be done" things. In fact, I had spoken to Keith about bringing my CTS V to Cortese Ford since I had purchased it out of town, but discovered it would have voided the warranty. More
Cortese service was excellent At every step of the way regarding this service visit, Cortese was pleasantly accommodating to my requests. First, I was leaving for the weekend prior At every step of the way regarding this service visit, Cortese was pleasantly accommodating to my requests. First, I was leaving for the weekend prior to a Monday appointment at the dealership. As I would not be needing my vehicle during this trip, I asked if I could leave my vehicle over the weekend and Monday, and they accommodated me. When I returned from my trip, they gave me a loaner vehicle to use. Progress on the service and availability of the vehicle was relayed to me by text messages from service advisor Patrick Zimmerman. When I arrived to pick up my vehicle, I found the service was covered by warranty with no hassle. All things considered, a pleasant experience. More
Always a pleasure! It's always a pleasure to have my vehicle serviced at Cortese! Very professional and courteous. Very relaxing waiting room with televisions and fresh It's always a pleasure to have my vehicle serviced at Cortese! Very professional and courteous. Very relaxing waiting room with televisions and fresh coffee. More
Didn't all requested. The seat covers have (4) clips each that attach somewhere on the console side of the seats. Have not been clipped since repairing the seat A/C. I requ The seat covers have (4) clips each that attach somewhere on the console side of the seats. Have not been clipped since repairing the seat A/C. I requested they attach it. Did not and did not mention it. More