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Cortese Ford Lincoln - Service Center
Rochester, NY
1,227 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,227 Reviews of Cortese Ford Lincoln - Service Center
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June 04, 2018
Oil Change, Fixed Windshield, and Great Service Donna was terrific helping schedule a convenient appt date & time. Also, Darren and his staff are fantastic. They were helpful, courteous, and quick. Donna was terrific helping schedule a convenient appt date & time. Also, Darren and his staff are fantastic. They were helpful, courteous, and quick. I had a follow-up concern and I received assistance in a very timely and friendly manner. I would definitely use the Cortese Ford Service Center again. More
by mcginnisre
Verified CustomerEmployees Worked With
Darren Van Orden, Donna Spofford
June 01, 2018
Great job on multiple recalls I had to schedule multiple recalls along with service and they were able to accommodate everything. Darren is always great and Burt sold me my awesom I had to schedule multiple recalls along with service and they were able to accommodate everything. Darren is always great and Burt sold me my awesome car! More
by nohow
June 01, 2018
In and Out quickly - No problem. Access into service a little tricky for bigger pickups. Once in all was great. Quick service ( NYS Inspection) Out quickly - no issues, no concerns. S Access into service a little tricky for bigger pickups. Once in all was great. Quick service ( NYS Inspection) Out quickly - no issues, no concerns. Service personnel knowledgeable with expedited entry. (Had an appointment) More
by jrhand
June 01, 2018
1st Oil Change Brought our Edge in for it's first oil change, everyone I encountered while there was friendly and courteous, and the service was quick! Done in less Brought our Edge in for it's first oil change, everyone I encountered while there was friendly and courteous, and the service was quick! Done in less than an hour! More
by irene
Employees Worked With
I don't remember
May 25, 2018
Truck Service We have both our 2016 Edge and our 2013 F-150 serviced at Cortese, and have since both were new because of their excellent service. We have both our 2016 Edge and our 2013 F-150 serviced at Cortese, and have since both were new because of their excellent service. More
by bpursati
Employees Worked With
May 24, 2018
Excellent service Work is done timely and the service team is flexible. They are keeping my ride running and expect to have it for many years to come. Work is done timely and the service team is flexible. They are keeping my ride running and expect to have it for many years to come. More
by FREDERPJ
Employees Worked With
May 23, 2018
Great Service My experience has always been excellent for every visit for service. The work on my car is always accomplished correctly on the first visit and any ex My experience has always been excellent for every visit for service. The work on my car is always accomplished correctly on the first visit and any explanations about the condition of my car are alway provided. More
by sagseg1967
Employees Worked With
Darren Vanorden
May 19, 2018
They didn't fix the problem. The drivers side, front speaker makes a bad cracking sound but, not all the time. The truck was brought in for a new speaker. It still does the same t The drivers side, front speaker makes a bad cracking sound but, not all the time. The truck was brought in for a new speaker. It still does the same thing. Must be the radio. More
by jambandguitar
Employees Worked With
I think his name was Al.
May 19, 2018
Fast and curtious Did everything in a fast and curtious manor. Made sure car and truck was kept clean. Let me know the minute vehicles were finished so I would not wast Did everything in a fast and curtious manor. Made sure car and truck was kept clean. Let me know the minute vehicles were finished so I would not waste time waiting around. More
by debdarrell
May 19, 2018
You receive great service at Cortese Ford. I work with Darren Vanorden , Darren help me understand above the service that need to my clear up the problems. Darren wonderful and answers my quest I work with Darren Vanorden , Darren help me understand above the service that need to my clear up the problems. Darren wonderful and answers my questions. Catharine Gallagher. More
by cmgallagher
Employees Worked With
Laura King
