Cortese Ford Lincoln - Service Center
Rochester, NY
1,227 Reviews of Cortese Ford Lincoln - Service Center
on time professional they did my service They did my service when scheduled and professionally they were polite and efficient when I called to schedule they gave me a time that was convenient They did my service when scheduled and professionally they were polite and efficient when I called to schedule they gave me a time that was convenient for me More
Absolutely no stress, easy visit Spoke with Darren on a Wed to schedule first oil change on new Flex, expecting to wait for a week. He was so personable and friendly and said “how abo Spoke with Darren on a Wed to schedule first oil change on new Flex, expecting to wait for a week. He was so personable and friendly and said “how about tomorrow morning! I was pleasantly surprised. He remembered my vehicle when it was on the lot and how much he liked the color combo and the black wheels. When I arrived the next morning and pulled in, he met me at my car, explained how long it would take and directed me to the waiting area. It was done in less time than he said and gave me suggestions for when to have oil changed again. Overall great experience, specifically because of Darren! More
Inside cleaning Was not completely satisfied with job done. Seat look like they never got cleaned. They was a scratch in the inside trunk that was not there. Was not completely satisfied with job done. Seat look like they never got cleaned. They was a scratch in the inside trunk that was not there. More
Great job! Patrick was on top of my recent service call from the very beginning. Couldn’t be happier! I’d bring my car to Cortese for service again! Patrick was on top of my recent service call from the very beginning. Couldn’t be happier! I’d bring my car to Cortese for service again! More
Great service I have never had a problem at Cortese Ford. The staff is always courteous and quick to answer any questions or address any concerns. The waiting room I have never had a problem at Cortese Ford. The staff is always courteous and quick to answer any questions or address any concerns. The waiting room is comfortable. The wait wasn’t long. I appreciate that I can call and get an appointment without having to wait several days. More
Great job. Bought 3 cars from tom ciavarri and will use him again. Brought truck in today for a oil change and a service and got me in and out in under a hour. Bought 3 cars from tom ciavarri and will use him again. Brought truck in today for a oil change and a service and got me in and out in under a hour. All service personal very friendly and helpful. More
i love ford i always get excellent work and the employees are just like family to me thank you Al for everything you have done to get my car fix i always get excellent work and the employees are just like family to me thank you Al for everything you have done to get my car fix More
Awesome service team Thank you guys for your commitment and great service, you always give the best and that makes the difference; you make your shop the place to go to, y Thank you guys for your commitment and great service, you always give the best and that makes the difference; you make your shop the place to go to, your effort is really appreciate it! More
great service Great Service great people great pricing. Darren was attentive and pleasant as always. I will continue to take my 2016 Mustang there for service . Th Great Service great people great pricing. Darren was attentive and pleasant as always. I will continue to take my 2016 Mustang there for service . Thanks Guys More
Always friendly Love this dealership....all staff has been friendly and helpful.....they are also understanding to all concerns and needs....I plan on buying my next Love this dealership....all staff has been friendly and helpful.....they are also understanding to all concerns and needs....I plan on buying my next vehicle at this dealer.. More