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Cortese Ford Lincoln - Service Center

Rochester, NY

4.6
1,227 Reviews

1,227 Reviews of Cortese Ford Lincoln - Service Center

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August 22, 2018

Employees providing service We felt the employees were polite and efficient, when we were concerned about the problem they took extra time to be sure it was resolved. They detec More

by RPDJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who, else may have, worked on truck.
August 20, 2018

Great Service I was a bit sketpical about having a dealer serice my car. My experience had not been that great with other dealers, but Cortese was an exception. I f More

by rrpgsl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Clifford
August 17, 2018

Oil change and tire rotation completed quickly - no issues. Reservation was easily made the week before. The facility was clean/pleasant. Was greeted with a friendly manner. Cust More

by wyokirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al in service
August 17, 2018

The Works Oil change, tire rotation, and pressure check • Brake Inspection • Vehicle Check-Up • Fluid Top-Off • Battery Test • Filter Check • Belts and Ho More

by rgray9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2018

Check up They are always looking out for me and making sure my cars are safe for me. Everyone is pleasant and helpful, facility is always clean. More

by jeantan60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Ciavarri
August 16, 2018

new car first service The service was good. An oil change was made as well as a rotation of tires on the vehicle.The time wait was not bad either. I was very satisfied. More

by dpeters5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Vanorden, Lou Siragusa
August 16, 2018

Courteous and friendly service Courteous, respectful and friendly service from Darren and all the staff. Length of time in the service area was close to the expected time frame. Com More

by pley15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren
August 15, 2018

tire light is on Darren “whose name is not listed below” VanOrden and a mechanic dude with black glasses helped me out. great guys. answered all my questions I walke More

by joeconiglio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren VanOrden, Tommy Ciavarri
August 15, 2018

Warranty services Fast and friendly. Good waiting area with WiFi so I could work while I waited. Would recommend dealership to friends and family. Good reminder syst More

by mdibacco
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2018

Comfortable, I trust them I have been coming to the dealership since I purchased the vehicle. Darren and his team always make me feel like one of the family and welcome. I tr More

by kyderr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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