Cortese Ford Lincoln - Service Center
Rochester, NY
1,227 Reviews of Cortese Ford Lincoln - Service Center
Employees providing service We felt the employees were polite and efficient, when we were concerned about the problem they took extra time to be sure it was resolved. They detec We felt the employees were polite and efficient, when we were concerned about the problem they took extra time to be sure it was resolved. They detected our problem and were able to fix it promptly and even advised us of a recall which they also fixed. More
Great Service I was a bit sketpical about having a dealer serice my car. My experience had not been that great with other dealers, but Cortese was an exception. I f I was a bit sketpical about having a dealer serice my car. My experience had not been that great with other dealers, but Cortese was an exception. I found Darren VanOrden, the service advisor, to be very helpful. I will continue to use them to keep my Lincoln running well. More
Oil change and tire rotation completed quickly - no issues. Reservation was easily made the week before. The facility was clean/pleasant. Was greeted with a friendly manner. Cust completed quickly - no issues. Reservation was easily made the week before. The facility was clean/pleasant. Was greeted with a friendly manner. Customer waiting room was very nice. The service tech - Al - did a good job. My only complaint is the 25 word minimum in this written review. More
The Works Oil change, tire rotation, and pressure check • Brake Inspection • Vehicle Check-Up • Fluid Top-Off • Battery Test • Filter Check • Belts and Ho Oil change, tire rotation, and pressure check • Brake Inspection • Vehicle Check-Up • Fluid Top-Off • Battery Test • Filter Check • Belts and Hoses Check All completed quickly. Service advisor Patrick Zimmerman is the best. More
Check up They are always looking out for me and making sure my cars are safe for me. Everyone is pleasant and helpful, facility is always clean. They are always looking out for me and making sure my cars are safe for me. Everyone is pleasant and helpful, facility is always clean. More
new car first service The service was good. An oil change was made as well as a rotation of tires on the vehicle.The time wait was not bad either. I was very satisfied. The service was good. An oil change was made as well as a rotation of tires on the vehicle.The time wait was not bad either. I was very satisfied. More
Courteous and friendly service Courteous, respectful and friendly service from Darren and all the staff. Length of time in the service area was close to the expected time frame. Com Courteous, respectful and friendly service from Darren and all the staff. Length of time in the service area was close to the expected time frame. Comfortable service area. More
tire light is on Darren “whose name is not listed below” VanOrden and a mechanic dude with black glasses helped me out. great guys. answered all my questions I walke Darren “whose name is not listed below” VanOrden and a mechanic dude with black glasses helped me out. great guys. answered all my questions I walked out with confidence that my car is safe. I’ll be back in few months to see Darren about tires and it’s great to spend a minute with Tommy It was a beautiful blue sky day More
Warranty services Fast and friendly. Good waiting area with WiFi so I could work while I waited. Would recommend dealership to friends and family. Good reminder syst Fast and friendly. Good waiting area with WiFi so I could work while I waited. Would recommend dealership to friends and family. Good reminder system More
Comfortable, I trust them I have been coming to the dealership since I purchased the vehicle. Darren and his team always make me feel like one of the family and welcome. I tr I have been coming to the dealership since I purchased the vehicle. Darren and his team always make me feel like one of the family and welcome. I trust him and he takes my concerns seriously. I would bring any car I own here. I know that I will get an honest job done. More