Cortese Ford Lincoln - Service Center

Great job! Very convenient. Darren does a great job with customer service and communication. The oil change, inspection, and tire rotation was completed in a very reasonable t Darren does a great job with customer service and communication. The oil change, inspection, and tire rotation was completed in a very reasonable time frame. I've had good experiences in the past as well. Thanks for the great service. -Jon Donner More

Oil change tire rotation Nice area to work on work. Had a counter to do my work while I waited. Great for computers or doing paperwork. Came and got me as soon as it was do Nice area to work on work. Had a counter to do my work while I waited. Great for computers or doing paperwork. Came and got me as soon as it was done. More

warranty work,oil change Always a pleasure talking and working with Darren.He knows what he talking about and knows how long the work is going to take. Good guy to work with. Always a pleasure talking and working with Darren.He knows what he talking about and knows how long the work is going to take. Good guy to work with. More

Over Priced Labor Vehicle was in for Recall Notice and Inspection. Needed new rear shocks for my 2010 Ford Escape to pass inspection, these were not struts where the sp Vehicle was in for Recall Notice and Inspection. Needed new rear shocks for my 2010 Ford Escape to pass inspection, these were not struts where the springs needed removed and compressed, just regular 2 point fixed locations. Price per shock was OK, but Labor to install was over $225. I have been to other service garages over 40 years and Never paid this much for installation, but I needed the inspection done as it was the end of the month. I would highly question the labor rate if other work is required again. More

Service Apppt Service appt done in a timely manner.Staff kept me updated via email and were very friendly! Good service dept compared to other dealers I have used! Service appt done in a timely manner.Staff kept me updated via email and were very friendly! Good service dept compared to other dealers I have used! More

Cat's Meow This was a routine first check on my leased Ford C-Max Hybrid. I was greeted courteously and the work was done quickly. I'm perfectly satisfied and wi This was a routine first check on my leased Ford C-Max Hybrid. I was greeted courteously and the work was done quickly. I'm perfectly satisfied and will return. Al was hearty and friendly but also business-like, which I appreciate. The billing area took good care of my credit card case with several cards in it. They called me and did all the age and right things for me. More

Warranty repairs Took my car in for a warranty repair, was not offered a loaner vehicle, was told that I could rent one instead. Was told that the shop opened up my tr Took my car in for a warranty repair, was not offered a loaner vehicle, was told that I could rent one instead. Was told that the shop opened up my transmission to take a look at my clutch (repair was for a possible clutch issue, car was recalled by ford), but didn’t replace the clutch, instead put clutch failure warning software on the car. If transmission was being opened why not just replace the clutch. More

routine maintenence and state inspection Overall the usual experience of being greeted and also the usual short stint in the waiting room. Everyone is more than pleasant to deal with. Also I Overall the usual experience of being greeted and also the usual short stint in the waiting room. Everyone is more than pleasant to deal with. Also I get a quiet time to read my books. :) More

Service This is our third Cortese auto and each one has been top quality and very few repairs other than normal maintenance during the time we have owned them This is our third Cortese auto and each one has been top quality and very few repairs other than normal maintenance during the time we have owned them. More

20000 mile check up The appointment was informative efficient and done with expertise. I enjoyed my time at the service area and enjoyed talking to them. I will return. The appointment was informative efficient and done with expertise. I enjoyed my time at the service area and enjoyed talking to them. I will return. More