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Cortese Ford Lincoln - Service Center

Rochester, NY

4.6
1,227 Reviews

1,227 Reviews of Cortese Ford Lincoln - Service Center

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October 11, 2018

2007 Freestyle need a strut, half shaft, and motor mount fix service as as I expected it to be, or I would not have been dealing with this location for over 40 years. if I have an issue and bring it up to Darre More

by gridgnome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darren Van Orden
October 09, 2018

2013 Ford Taurus Service work on used car. Dealership did warranty work on waterpump. 100,000 tuneup was preformed at my request and sparkplugs, airfilter, and cabin a More

by dstrong001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Vanorden
September 28, 2018

Excellent Service Great service! I was able to schedule a time and date for my convenience on-line. The service advisor took the car in advised that technicians would b More

by wjacks1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary; Aniceto D'Aloisio
September 28, 2018

Great service I recently leased a Ford Escape. The CD player was not working. My service team member ordered a replacement. It was installed within a few weeks and More

by jquarti1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren on Service , Naim Daniels
September 28, 2018

Recall work I took my car in for an involved recall. It was originally scheduled for two full days, but ended up being a week and a half. I did get a rental vehic More

by fcacrombe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al rosetter
September 28, 2018

Always Great Service All of the guys are great to me and treat me as I am their best customer and always assure I am taken care of. They are Very Efficient and Honest! More

by ebeck1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Especially Darron and Al in Ford Service
September 27, 2018

Part replacement & oil & brake work I had not expected it to take as long as it did. I apparently did not either hear or understand the response. Luckily I was not waiting as the ch More

by HRICHFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Vanorden Service advisor
September 26, 2018

Excellent customer service Keit, Patrick and all the service staffs deserve a great hand shake. They are the best. I will strongly recommend ford to all. Thank you so much. More

by aanih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Robinson, Charles Halter
September 25, 2018

Excellent Service quick and efficient They are always professional and have you in and out quickly. The staff are fantastic to deal with and always take the minute needed to explain what More

by JohnM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Robinson, Tommy Ciavarri, Charles Halter
September 24, 2018

Oil change and rotate tires. Jeep would shake at 65mph and problem was resolved quickly. Staff was very polite. Getting an appointment was no problem at all. Thank you for you ass More

by krzykim2002
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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