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Cortese Ford Lincoln - Service Center

Rochester, NY

4.6
1,228 Reviews

1,228 Reviews of Cortese Ford Lincoln - Service Center

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December 14, 2018

Maintenance of 2014 Escape I brought in my parent’s car for service (seriously needed an oil change) and an inspection. I will get recalls done when I have time to leave the car More

by lin_rooker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Vanorden
December 13, 2018

Oil change Scheduled my 2018 f-350 for its first oil change. No problem. Arrived on time. No problem. Was greeted by service warmly. No problem. Went to sit with More

by retsof176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Christiano, Dave Robinson, Steve Weston, Tommy Ciavarri, Charles Halter
December 11, 2018

4 year inspection Many wear items needed replacement Car was inspected and items reviewed with myself. All work was completed and I had car back same day Work done More

by JFLORACK47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2018

Excellent service! I received outstanding customer service by Darren VanOrden. His knowledge and expertise of the vehicles" warranty were so helpful. He was so trustwort More

by tyzacsmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
December 07, 2018

Quick visit Had a routine 80K mile checkup and servicing done last week. Upon arriving at Cortese Ford, I remembered a meeting I had scheduled, so it was necessar More

by tez14623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2018

25,000 mile check up on my 2017 F150 Drove in, was helped immediately by Darren and he gave me a time for the work to be performed and they finished on time! Great Job!!!!!! More

by wilsonw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren VanOrden
December 04, 2018

Very poor and unsatisfying Their machine there was far from professional does not like being shown that they are wrong. They dont do the work you are paying them to do. They try More

by gokart18girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Zimmerman
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2018

Pretty good I had to get some things fixed on my vehicle, and when I asked the employee there if it was something necessary for right this second and what the par More

by g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2018

Outstanding and friendly service!! Darren and Patrick have been service providers for my vehicle. Every time I have a service appointment or something else needs to be brought to my att More

by nestea138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren VanOrden
December 02, 2018

Always the Best The folks in service are fantastic! Everyone I have dealt with at every level in this department are the most efficient and courteous group ever. More

by ebeck1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
This list is not current, All service from billing to mechanic, from shuttle to service personnel
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