Cortese Ford Lincoln - Service Center

Excellent Service! I have brought my truck in a couple of times for routine maintenance and warranty/recall work. They are customer friendly, communicate well throughou I have brought my truck in a couple of times for routine maintenance and warranty/recall work. They are customer friendly, communicate well throughout the process and do excellent work. I highly recommend! More

Fast and easy Very prompt service. I just had a NYS inspection , nothing remarkable or time-consuming. I came in right at open and I was in and out within an hour. Very prompt service. I just had a NYS inspection , nothing remarkable or time-consuming. I came in right at open and I was in and out within an hour. More

Oil change tire rotation I had to wait less than the estimated time of 45 minutes which never happens and was awesome. Everyone is the service department go out of their way t I had to wait less than the estimated time of 45 minutes which never happens and was awesome. Everyone is the service department go out of their way to help More

Airbag recall repair The experience to set up appointment was fairly easy. They were able to get me in the same week that I called. Not a big deal but the time it actually The experience to set up appointment was fairly easy. They were able to get me in the same week that I called. Not a big deal but the time it actually took was a couple hours longer than the quote. More

Personal service The work I had scheduled was done to my expectations and all staff I interacted with were professional and friendly. The location is convenient as wel The work I had scheduled was done to my expectations and all staff I interacted with were professional and friendly. The location is convenient as well as the hours More

Cortese & Patrick Z! Patrick & the entire Cortese team continue to do all the right things. Every service experience I’ve had has been outstanding, there’s never been a r Patrick & the entire Cortese team continue to do all the right things. Every service experience I’ve had has been outstanding, there’s never been a response of “no” to any request I or my family have had. Keep up the great work! More

Dealer did not disclose $1,200 problem. Test drove & bought a used 2007 Ford Edge w/ over 100k miles, only to find out that the seat/mirror controls for driver 1 & 2 does not work properly a Test drove & bought a used 2007 Ford Edge w/ over 100k miles, only to find out that the seat/mirror controls for driver 1 & 2 does not work properly and remember the mirror positions for the two drivers. Notified our salesman, who said they would take care of it when they fixed the air bag recall. After waiting 9 months the air bag is fixed, but they refuse to fix the seat/mirror controller at their expense. $1,200. If I knew this at the time of purchase, I would have passed on this vehicle. Needless to say, we will never buy from Cortese Group of Dealers again. More

Always great service Always have great service at Cortese Ford. Get my vehicle in and done within a reasonable amount of time and everyone is friendly and reliable Always have great service at Cortese Ford. Get my vehicle in and done within a reasonable amount of time and everyone is friendly and reliable More