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Cortese Ford Lincoln - Service Center
Rochester, NY
1,212 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,212 Reviews of Cortese Ford Lincoln - Service Center
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February 07, 2019
Quick and Efficient The service I had was great. I had no difficulty dropping off my car while I was out and had to run errands. I was notified when the car's service was The service I had was great. I had no difficulty dropping off my car while I was out and had to run errands. I was notified when the car's service was completed making it easy to know when I had to come back and pick it up. Patrick was very friendly and looked into additional requests on the spot. More
by euhmann
Verified CustomerEmployees Worked With
February 07, 2019
Excellent service Service was fast & efficient. I was told exactly what needed to be done & how long it would take. I returned to the dealership to find my car ready ju Service was fast & efficient. I was told exactly what needed to be done & how long it would take. I returned to the dealership to find my car ready just as I was quoted More
by Vfallon
Employees Worked With
February 06, 2019
Battery change Quick, efficient, polite - My go-to service center! Went there for a battery change and was in and out in under an hour. Car works great now. Quick, efficient, polite - My go-to service center! Went there for a battery change and was in and out in under an hour. Car works great now. More
by eturn
Employees Worked With
Other Employees :
Dave Robinson, Charles Halter
February 05, 2019
Helpful and courteous They were friendly and prompt. I felt comfortable there. They applied my coupon and had the car done quickly. They were very organized. I will look f They were friendly and prompt. I felt comfortable there. They applied my coupon and had the car done quickly. They were very organized. I will look forward to my next visit. More
by llewis30
Employees Worked With
Steve Weston, Cardell Bouie
February 05, 2019
I was extremely pleased with all involved Everyone I dealt with were extremely friendly and accommodating, I will continue to recommend the Cortese Auto Group to all. My Sons and I have purc Everyone I dealt with were extremely friendly and accommodating, I will continue to recommend the Cortese Auto Group to all. My Sons and I have purchased over 10 vehicles in the past 6 years More
by ferraritours21
February 05, 2019
Top notch service dept. The service dept. keeps me posted on work that needs to be done and doesn’t try to sell me work that I don’t need. The service dept. keeps me posted on work that needs to be done and doesn’t try to sell me work that I don’t need. More
by dschneider002
Employees Worked With
Darren in service
February 04, 2019
Quick My car was taken In on time. I waited for it to be done. The work took 45 minutes ! Then I was on my way👍 My car was taken In on time. I waited for it to be done. The work took 45 minutes ! Then I was on my way👍 More
by B37hennessy
Employees Worked With
February 04, 2019
Excellent ! Al in service was outstanding...took care of everything and Rick in service is by far best mechanic! Good job and excellent service! Thank you Al in service was outstanding...took care of everything and Rick in service is by far best mechanic! Good job and excellent service! Thank you More
by ltaillon
Employees Worked With
Al in service and Rick C
January 23, 2019
The works, recall, amber light changed Had my car in last year for 30 days on a recall issue. I was not sure if I would return, decided to have another recall taken care of there. While it Had my car in last year for 30 days on a recall issue. I was not sure if I would return, decided to have another recall taken care of there. While it was there I would have the works performed and amber light replaced. Was charged for oil change and tire rotation and diagnostic on the amber light. Really diagnostic on an amber light. Not going back. More
by PATTYCAKES0
Employees Worked With
Al
January 22, 2019
Always a Good Experience I bought my vehicle in 2009 and always take it to Cortese for service. The staff there is very friendly and professional. There are never any surprise I bought my vehicle in 2009 and always take it to Cortese for service. The staff there is very friendly and professional. There are never any surprises, everything is always very up front. Patrick and the staff there are assets to the Cortese Ford team. I highly recommend them. More
by CODYCANNON2
Employees Worked With
