Cortese Ford Lincoln

Phones down and was not advised of this...therefore was not sure if any issues were found or that car was ready to be picked up. not sure if any issues were found or that car was ready to be picked up. More

Friendly, helpful. From the time I walked into dealership, everyone that I came in contact with has been friendly, courteous and willing to help in any way. Once the ve From the time I walked into dealership, everyone that I came in contact with has been friendly, courteous and willing to help in any way. Once the vehicle was ordered, call backs with my inquiries on the status were promptly returned. When closing on the deal, I experienced the same friendly, courteous and helpful staff. More

Had several fellow veterans tell me to stay away. Bought vehicle outright and being jerked around on when to pick up. Worst place ever! Nothing but lame excuses on why and when called out on it Chris become vehicle outright and being jerked around on when to pick up. Worst place ever! Nothing but lame excuses on why and when called out on it Chris becomes aggressive and tries to verbally fight and try and get the last word. They will take your money but delivery is on their time and not yours. Go to Henderson in town or such. This place judges a book by its cover. Pure classism. If you look rich they will suck up to you. If your working class they treat you less than. More

Didn’t do all I needed- didn’t have it done on time - didn’t answer text - didn’t communicate after it was done Etc didn’t answer text - didn’t communicate after it was done Etc More

I am always pleased with Cortese. I explained that I had a dash alert that a brake light was out- bulb fault. Had an immediate appointment a dash alert that a brake light was out- bulb fault. Had an immediate appointment More

Checked in with Keith Osier, for my oil/filter changed. Having a problem with door opening, and he said he would have them look at it. Took care of problem. Very courteous and understanding. Oil change I Having a problem with door opening, and he said he would have them look at it. Took care of problem. Very courteous and understanding. Oil change I thought was a little high, coupons would be nice. More

Great dealer. Always courteous and helpful.Always Great dealer. Always courteous and helpful. Always there to help with anything. Answers to any questions I have. Give an accurate possible Great dealer. Always courteous and helpful. Always there to help with anything. Answers to any questions I have. Give an accurate possible wait time. Explain if there is a problem to be fixed. More

New lease Always very friendly, show room always neat and clean. Anthony was very friendly, helpful and attentive. I have done previous leases through Cortes Always very friendly, show room always neat and clean. Anthony was very friendly, helpful and attentive. I have done previous leases through Cortes Auto Block. More

Everything went well and got my car back in a timely manner. Al was my service advisor and he was great as always, even left the car running so it will cool down inside for me as it was a super hot day. manner. Al was my service advisor and he was great as always, even left the car running so it will cool down inside for me as it was a super hot day. :) More

Thank you Cortese for continued excellent Lincoln service in Rochester, NY. Also for many years of outstanding support by Ed Smith in Lincoln Service Department.I95 in Rochester, NY. Also for many years of outstanding support by Ed Smith in Lincoln Service Department.I95 More