Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cortese Ford Lincoln
Rochester, NY
2,345 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,345 reviews
August 27, 2020
Service Manager, Keith and Darren were great to work with and went out of their way to help! They are very customer focused and went beyond my expectations! and went out of their way to help! They are very customer focused and went beyond my expectations! More
by kevinburtner
Verified Customer
August 27, 2020
Makayla Buscemi was outstanding. She is very knowledgeable, well versed, and extremely easy to work with. She made the purchasing of my new Ecosport easier than ever. Makayla is an asset to Co knowledgeable, well versed, and extremely easy to work with. She made the purchasing of my new Ecosport easier than ever. Makayla is an asset to Cortese! More
by Gina
Employees Worked With
Travis Bush, Ford Business Manager, made the financing procedure a breeze. He explained every detail and made sure that I understood everything. , Makayla Buscemi
August 26, 2020
Josiah was great, really enjoyed talking to him, no pressure to buy on the spot, went looking for info he didn't have rather than blowing it off. pressure to buy on the spot, went looking for info he didn't have rather than blowing it off. More
by richwinch
Employees Worked With
Josiah Heath
August 25, 2020
My visit was quick and i felt very comfortable waiting for my car. They are always friendly and i don't feel pressure like i hear from other people at other dealers. i will buy my next vehicle there. for my car. They are always friendly and i don't feel pressure like i hear from other people at other dealers. i will buy my next vehicle there. More
by llewis30
Employees Worked With
August 22, 2020
Your service was quick and effiencent,will schedule future maintainace,service manager very friendly,scheduling was quick and effiencent staff very friendly thank you very much future maintainace,service manager very friendly,scheduling was quick and effiencent staff very friendly thank you very much More
by sammycaste
Employees Worked With
August 21, 2020
Awesome service experience! Staff was friendly and professional. Truck was serviced on time. Prices are fair. I will purchase my next vehicle from Cortese Auto. professional. Truck was serviced on time. Prices are fair. I will purchase my next vehicle from Cortese Auto. More
by Mwilli10
August 20, 2020
Amazing service, Chris and Joe went above and beyond to ensure I left happy and in the vehicle I wanted. Couldn’t thank you enough! ensure I left happy and in the vehicle I wanted. Couldn’t thank you enough! More
by Megz0329
August 20, 2020
Great people!!!! I was just walking around the lot and saleslady came out and we started talking cars . She was very knowledgeable and answered all questions. saleslady came out and we started talking cars . She was very knowledgeable and answered all questions. More
by Simpson2018
Employees Worked With
Makayla Buscemi
August 19, 2020
After a bad experence, was called reguarding issue and given a Monthly lease price that seemed much more realistic, Upon then next sit down and a large increase in the monthly price agreed to a small com given a Monthly lease price that seemed much more realistic, Upon then next sit down and a large increase in the monthly price agreed to a small compromise, when I returned to finialize the lease the price and terms changed again, after more back and forth a signed a lease.. The was the worst experiance I have ever experienced in leasing or buying a vechile...I have had over 20 lease's...This one I will not forget..If this is SOP you will not have return Customer's Mike More
by mwicker1
August 19, 2020
As always working with Cortese Ford Service is as easy and seamless as it gets. I am always taken care of efficiently and Al always looks out for my needs. These folks are ahead of the game. and seamless as it gets. I am always taken care of efficiently and Al always looks out for my needs. These folks are ahead of the game. More
by ebeck1
Employees Worked With
Al Rossiter
