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Cortese Ford Lincoln
Rochester, NY
2,345 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,345 reviews
October 02, 2020
I was unhappy with my last visit. I was annoyed with being scheduled an appointment for a recall only to show up and be notified that the part had to be ordered. Also after calling several times to reac being scheduled an appointment for a recall only to show up and be notified that the part had to be ordered. Also after calling several times to reach out to a service rep about some paperwork from my warranty that's wasn't returned and an update I've never received a call back after leaving a voicemail. After about a month they reached out to advise the part was in and scheduled an appointment. However I have yet to return to have it completed. I had an oil change done back a few minutes ago which prompted me to do the recall. I noticed they never topped off any other fluids in the vehicle as most service centers would automatically do. Just not impressed so far with the level of service so far. Didn't even offer shuttle service. More
by chuckster1102
Verified Customer
October 02, 2020
Makayla was more than helpful and knowledgeable on our purchase of our 2020 F250 pick up.She was courteous punctual on contacting us and just overall very happy-go-lucky and was made it a true pleasure to purchase of our 2020 F250 pick up.She was courteous punctual on contacting us and just overall very happy-go-lucky and was made it a true pleasure to work with..Bill and Dawn Fox..old school..rocks. Thank you also to Dave and Travis for all the work you did to help this happen. Dave is very knowledgeable and helpful. Travis is a stand up and don't guy. Always a pleasure to talk with him. More
by Bfd217
Employees Worked With
Other Employees :
Travis Bush , David Eichelberger, Makayla Buscemi
October 01, 2020
Wish I could help you more my Parkinson does not let me type v1erý1 1good 11 this little pit too k Over 20 minutes to do service was great all the people were helpful an1d friendly thank you wjbjr type v1erý1 1good 11 this little pit too k Over 20 minutes to do service was great all the people were helpful an1d friendly thank you wjbjr More
by bloomw
Employees Worked With
Other Employees :
Ron Christiano, Dave Robinson, Bryce Seeley, Mark Williams
September 29, 2020
Awesome sales person great management and a fantastic vehicle 10 star plus thank you guys ! ! ! Also everything promise that we agreed-upon on the deal in the lease was 100% accurate and complete includi vehicle 10 star plus thank you guys ! ! ! Also everything promise that we agreed-upon on the deal in the lease was 100% accurate and complete including my refund check thank you again More
by dmmachz
Employees Worked With
Other Employees :
Shane Chapin, David Eichelberger, Donna Spofford, Makayla Buscemi , Steve Service
September 27, 2020
Shane went above and beyond for me! Highly recommended! He was helpful every step of the way and I won't buy a car without going to him first! He was helpful every step of the way and I won't buy a car without going to him first! More
by michaelwilliamwagner
Employees Worked With
Shane Chapin
September 26, 2020
I took my car to Cortes for a recall and Darren was awesome he was customer friendly,he would call me with updates on my vehicle,the atmosphere was welcoming and friendly.i would recommend this service awesome he was customer friendly,he would call me with updates on my vehicle,the atmosphere was welcoming and friendly.i would recommend this service center to everyone.Thanks again for the awesome service More
by Sylvia.lewis2400
Employees Worked With
Darren in the service dept
September 25, 2020
It took a little longer than I had hoped, but my service manager Patrick got the job done. The warranty work that Cortese performed looks good. manager Patrick got the job done. The warranty work that Cortese performed looks good. More
by tlschlesing
Employees Worked With
September 24, 2020
Quick, informative, respectful, courteous, and easy to talk to. Josiah was also a very big help with getting me the car I wanted on my birthday and Darren the finance person was easy to talk to and very h talk to. Josiah was also a very big help with getting me the car I wanted on my birthday and Darren the finance person was easy to talk to and very helpful as well. They made financing so easy so big thanks to them!! More
by 24.maurice
September 21, 2020
This is my second time purchasing a car from Cortese & once again they have exceeded my expectations. I saw the vehicle & fell in love with it on a Monday...by Friday I was pulling out the lot. Anthony Ra once again they have exceeded my expectations. I saw the vehicle & fell in love with it on a Monday...by Friday I was pulling out the lot. Anthony Rainey was great working with. I’m sure when I’m ready to purchase another vehicle I’ll be back again. More
by jameellbarnes
