
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,345 reviews
Anthony was super. Friendly, very helpful and accommodating. I paid what I thought was a good price for my Ranger XLT. I would come again. accommodating. I paid what I thought was a good price for my Ranger XLT. I would come again. More
Patrick was great. We came in for inspection, oil change and 2 recalls. It took longer for the recalls and to get the ok from Ford so we had to come back but both times he kept us informed. My only compla and 2 recalls. It took longer for the recalls and to get the ok from Ford so we had to come back but both times he kept us informed. My only complaint is the waiting room seems to be the pass thru for everyone so it was quite busy and that the reminder e-mails/texts are quite excessive! More
Al was my service advisor he does a great job. Work was done on time and I received a text message when work was completed. done on time and I received a text message when work was completed. More
Thanks for fixing my 2016 on recall. I would recommend Cortese for sales and service. My car was repaired and I was notified when finished in the approximately amount of time promised. Cortese for sales and service. My car was repaired and I was notified when finished in the approximately amount of time promised. More
I would definitely think twice about purchasing a Ford from Cortese!!!!!. I have a 2016 Ford Fusion that has been sitting at Cortese since August 2nd waiting for a new motor that is covered under warrant from Cortese!!!!!. I have a 2016 Ford Fusion that has been sitting at Cortese since August 2nd waiting for a new motor that is covered under warranty. And they aren’t doing anything to help me, I have had to pay out of pocket for a rental car for several months now and the expense is outrageous!!!!! I have spent over $2500 in rental car fees and the part is still not here!!!!!!! 😡😡😡 More
The staff here was totally friendly, knowledgeable and personal. Answered all of our questions and concerns. Have already recommended this site to 3 other of my friends. personal. Answered all of our questions and concerns. Have already recommended this site to 3 other of my friends. More
Quick, easy and reliable procedure. Staff is helpful. I have never had any issues at this place. Though it is 20-25 minutes to drive to the center, I have preferred to go there. Too bad I don't recall all have never had any issues at this place. Though it is 20-25 minutes to drive to the center, I have preferred to go there. Too bad I don't recall all their names (earlier their texts would have a name; now they don't). Definitely recommend. More
Its a disgrace, after buying a car and within one week the car broke down. I was not given a car.or rental after dropping off the car for fixing, its embrassing and unreasonable. I had to to spend additio the car broke down. I was not given a car.or rental after dropping off the car for fixing, its embrassing and unreasonable. I had to to spend additional money to move around until the car was fixed. More
The gentleman that we worked with he is the greatest man, this is the second while that we have got from him , I would recommend Tommy is everyone. man, this is the second while that we have got from him , I would recommend Tommy is everyone. More
I was very pleased with my service at cortese Lincoln in Henrietta N.Y. salesman Jack was very friendly and helpful, I also left with a sparkling clean vehicle! Thank you Cortese. Henrietta N.Y. salesman Jack was very friendly and helpful, I also left with a sparkling clean vehicle! Thank you Cortese. More