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Cortese Ford Lincoln
Rochester, NY
2,344 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,344 reviews
February 19, 2021
Al is always consistent with "customer is number one ". Thanks again Al. It makes coming back a whole lot easier to accept for compromised auto circumstances. Thanks again Al. It makes coming back a whole lot easier to accept for compromised auto circumstances. More
by sean_ossont
Verified CustomerEmployees Worked With
Al Rosseter
February 19, 2021
Always have great service when visiting this dealership. I have went to to West Herr because it’s closer to my house but have found that Cortese outperforms them in every way . Highly recommend Cortese for I have went to to West Herr because it’s closer to my house but have found that Cortese outperforms them in every way . Highly recommend Cortese for any service . More
by GREGORY.HALE
Employees Worked With
Darren /Darrell
February 19, 2021
Darren once again was top notch in his professionalism and care he took when I had my F-150 serviced. He kept me informed and did what it took get my truck's brakes fixed quickly. and care he took when I had my F-150 serviced. He kept me informed and did what it took get my truck's brakes fixed quickly. More
by steven_call
February 17, 2021
I was met immediately by Al and made to feel comfortable. He explained how things worked as this was my first visit to this dealership. It was also my very first service with my 2020 Ford Ranger. I chose NOT He explained how things worked as this was my first visit to this dealership. It was also my very first service with my 2020 Ford Ranger. I chose NOT to use the dealership where I purchased my truck. I think I’ve made the right decision. More
by mmoellering
Employees Worked With
Al Rosseter
February 17, 2021
My car had two issues tied to a part being relaxed. After being told by the repair manager that both problems were corrected with this install, and after paying for the repairs, I was disappointed to learn o being told by the repair manager that both problems were corrected with this install, and after paying for the repairs, I was disappointed to learn only one of the two issues was resolved. More
by DEREKHENDRICKSON
Employees Worked With
February 15, 2021
In and out in 1 hour for an oil change and inspection. What more could you ask for? Oh wait, you need more words. One two, buckle my shoe......I'm out What more could you ask for? Oh wait, you need more words. One two, buckle my shoe......I'm out More
by boblewandowski
Employees Worked With
Darren (Service), Tommy Ciavarri
February 13, 2021
I always love the ultimate service I receive when I bring my Ford Edge vehicle in for general maintenance! The service department is the best! my Ford Edge vehicle in for general maintenance! The service department is the best! More
by jarauber13
February 12, 2021
Pros: Professional, courteous, communicated well and made recommendation for the best interest of the job at hand and was appropriate. Cons:. Had no clue where to park to pick up my vehicle as there are n recommendation for the best interest of the job at hand and was appropriate. Cons:. Had no clue where to park to pick up my vehicle as there are no designated signs in the parking lot for returning customers in this situation. Annoying as I drove around aimlessly trying to determine where best to park my rental. Doesn't make sense to park 5-600 feet away where the rental department is related to my car. Customer service opportunity. More
by milescj70
Employees Worked With
Other Employees :
Josiah Heath -Sales: Professional, personable, excellent verbal skills overall excellent job and follow through.
February 11, 2021
Great service and people, waiting room is a little dated and small but very pleased thank you very much, 25 word minimum is foolish. Thanks again and small but very pleased thank you very much, 25 word minimum is foolish. Thanks again More
by pl
Employees Worked With
February 10, 2021
They took good care of me and fixed the issue with the truck right away, I was very satisfied and would recommend them and come back as well truck right away, I was very satisfied and would recommend them and come back as well More
by mhenshaw66
Employees Worked With
