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Cortese Ford Lincoln

Rochester, NY

4.6
2,344 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,344 reviews

April 12, 2021

Darren was able to get everything done in one appointment. Clear communication & quality service equals a positive experience. Parts ordered came in earlier than expected & I was informed promptl More

by mmmorrismt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren
April 11, 2021

Ed Smith is always kind professional and get me taken care of right away. Wayne rainey gets right back to me and helps me out with anything I need help with about my car...even though he sold my car to m More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Rainey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2021

Makayla was very helpful. She was personable and answered all of our questions honestly. The whole process was very efficient and painless. We love the car. More

by terryandjoe
Recommend Dealer
Yes
Employees Worked With
Makayla Buscemi
April 09, 2021

Darren helped with my service, he was friendly. Clearly explained everything that I needed done and the service was good. I would recommend this dealership for your Ford needs. More

by ajwright714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

2020 black label nautilus was servced by jack and ed. they also checked the status of my rear led stop light.they excellent service technicians! More

by rorczyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cavallario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Whaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Williams
April 07, 2021

As a first-time car buyer, I had a great experience at Cortese Ford. The process was very smooth. Everyone was very helpful and encouraging, Especially David Eichelberger, Travis Bush, and Bryce Seeley. T More

by dknzr64
Recommend Dealer
Yes
Employees Worked With
Travis Bush, David Eichelberger, Bryce Seeley
April 07, 2021

I really don't have much to say about the dealership. I don't think I got even a moderately good deal. Due to covid times, I honestly believe, God compelled me, for whatever reason, to buy this particular More

by Don
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Steed, Five Stars
April 07, 2021

I dropped the car off for a 7:30 am appointment so I was hoping it would be ready by noon but it wasn't done until 3:00 pm because it wasn't started until late morning. Not a big deal but the concept of sc More

by mpb9980
Recommend Dealer
Yes
Employees Worked With
Daren
April 02, 2021

Dealership failed to run the diagnostic requested. I was forced to call Ford pass and have them run the diagnostic. They found the error code Which created me all kinds of issues with my time and availabili More

by hbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Cortese
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2021

Great experience all around. Very accommodating, above the required work. The service guy was amazing as well!! My mom will be back to trade in her jeep next!! More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Whaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Christiano, Tommy Ciavarri, David Eichelberger, Makayla Buscemi , Steve Service
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