
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Darren was able to get everything done in one appointment. Clear communication & quality service equals a positive experience. Parts ordered came in earlier than expected & I was informed promptl appointment. Clear communication & quality service equals a positive experience. Parts ordered came in earlier than expected & I was informed promptly. More
Ed Smith is always kind professional and get me taken care of right away. Wayne rainey gets right back to me and helps me out with anything I need help with about my car...even though he sold my car to m care of right away. Wayne rainey gets right back to me and helps me out with anything I need help with about my car...even though he sold my car to me a year ago. He's awesome! More
Makayla was very helpful. She was personable and answered all of our questions honestly. The whole process was very efficient and painless. We love the car. all of our questions honestly. The whole process was very efficient and painless. We love the car. More
Darren helped with my service, he was friendly. Clearly explained everything that I needed done and the service was good. I would recommend this dealership for your Ford needs. explained everything that I needed done and the service was good. I would recommend this dealership for your Ford needs. More
2020 black label nautilus was servced by jack and ed. they also checked the status of my rear led stop light.they excellent service technicians! they also checked the status of my rear led stop light.they excellent service technicians! More
As a first-time car buyer, I had a great experience at Cortese Ford. The process was very smooth. Everyone was very helpful and encouraging, Especially David Eichelberger, Travis Bush, and Bryce Seeley. T Cortese Ford. The process was very smooth. Everyone was very helpful and encouraging, Especially David Eichelberger, Travis Bush, and Bryce Seeley. Thank you for everything! More
I really don't have much to say about the dealership. I don't think I got even a moderately good deal. Due to covid times, I honestly believe, God compelled me, for whatever reason, to buy this particular don't think I got even a moderately good deal. Due to covid times, I honestly believe, God compelled me, for whatever reason, to buy this particular vehicle. Perhaps to help out Shawn, who I had never known before, or perhaps to provide some young contractor with an awesome Sprinter with "custom made" accessories, or maybe just to help keep the employees employed. I don't know God's plan. I just know, if it wasn't for the current screwed up world, and my desire to fight back against the evil screwing it up, I wouldn't have made the 4 1/2hr. drive (twice) just to do business with Cortese. God Bless You All. We Are Not Alone. More
I dropped the car off for a 7:30 am appointment so I was hoping it would be ready by noon but it wasn't done until 3:00 pm because it wasn't started until late morning. Not a big deal but the concept of sc hoping it would be ready by noon but it wasn't done until 3:00 pm because it wasn't started until late morning. Not a big deal but the concept of scheduling for an early time was misleading. Daren was very professional and available. I've worked with him before and he is excellent! More
Dealership failed to run the diagnostic requested. I was forced to call Ford pass and have them run the diagnostic. They found the error code Which created me all kinds of issues with my time and availabili forced to call Ford pass and have them run the diagnostic. They found the error code Which created me all kinds of issues with my time and availability. More
Great experience all around. Very accommodating, above the required work. The service guy was amazing as well!! My mom will be back to trade in her jeep next!! the required work. The service guy was amazing as well!! My mom will be back to trade in her jeep next!! More