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Cortese Ford Lincoln

Rochester, NY

4.6
2,353 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,353 reviews

October 09, 2018

2013 Ford Taurus Service work on used car. Dealership did warranty work on waterpump. 100,000 tuneup was preformed at my request and sparkplugs, airfilter, and cabin a More

by dstrong001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Vanorden
September 28, 2018

Excellent Service Great service! I was able to schedule a time and date for my convenience on-line. The service advisor took the car in advised that technicians would b More

by wjacks1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary; Aniceto D'Aloisio , Ed Smith
September 28, 2018

Great service I recently leased a Ford Escape. The CD player was not working. My service team member ordered a replacement. It was installed within a few weeks and More

by jquarti1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren on Service , Naim Daniels
September 28, 2018

Recall work I took my car in for an involved recall. It was originally scheduled for two full days, but ended up being a week and a half. I did get a rental vehic More

by fcacrombe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al rosetter
September 28, 2018

Always Great Service All of the guys are great to me and treat me as I am their best customer and always assure I am taken care of. They are Very Efficient and Honest! More

by ebeck1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Especially Darron and Al in Ford Service
September 27, 2018

Part replacement & oil & brake work I had not expected it to take as long as it did. I apparently did not either hear or understand the response. Luckily I was not waiting as the ch More

by HRICHFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Vanorden Service advisor
September 27, 2018

Very friendly and knowledgeable David was especially helpful and friendly . His offer to help was genuine and gratefully accepted. Tommy was very helpful in showing the features of More

by brandtwalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Ciavarri, David Eichelberger
September 26, 2018

Excellent customer service Keit, Patrick and all the service staffs deserve a great hand shake. They are the best. I will strongly recommend ford to all. Thank you so much. More

by aanih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Robinson, Ed Smith, Charles Halter
September 25, 2018

Excellent Service quick and efficient They are always professional and have you in and out quickly. The staff are fantastic to deal with and always take the minute needed to explain what More

by JohnM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Robinson, Tommy Ciavarri, Charles Halter
September 24, 2018

Oil change and rotate tires. Jeep would shake at 65mph and problem was resolved quickly. Staff was very polite. Getting an appointment was no problem at all. Thank you for you ass More

by krzykim2002
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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