
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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2013 Ford Taurus Service work on used car. Dealership did warranty work on waterpump. 100,000 tuneup was preformed at my request and sparkplugs, airfilter, and cabin a Service work on used car. Dealership did warranty work on waterpump. 100,000 tuneup was preformed at my request and sparkplugs, airfilter, and cabin air filter. More
Excellent Service Great service! I was able to schedule a time and date for my convenience on-line. The service advisor took the car in advised that technicians would b Great service! I was able to schedule a time and date for my convenience on-line. The service advisor took the car in advised that technicians would be in shortly. I went to the lounge which was very nicely laid out and clean. Because the repairs was going to take a few hours, I was able to be shuttled home and back at my convenience. More
Great service I recently leased a Ford Escape. The CD player was not working. My service team member ordered a replacement. It was installed within a few weeks and I recently leased a Ford Escape. The CD player was not working. My service team member ordered a replacement. It was installed within a few weeks and everything is great. Darren treated me with respect and made every effort to meet my schedule and make my visit to Service comfortable. I would highly recommend Cortese Service to any Ford owner. More
Recall work I took my car in for an involved recall. It was originally scheduled for two full days, but ended up being a week and a half. I did get a rental vehic I took my car in for an involved recall. It was originally scheduled for two full days, but ended up being a week and a half. I did get a rental vehicle which was appreciated. This went over the weekend driving a vehicle I was not accustomed to. Although it had some interesting features I now wish I had on my car. More
Always Great Service All of the guys are great to me and treat me as I am their best customer and always assure I am taken care of. They are Very Efficient and Honest! All of the guys are great to me and treat me as I am their best customer and always assure I am taken care of. They are Very Efficient and Honest! More
Part replacement & oil & brake work I had not expected it to take as long as it did. I apparently did not either hear or understand the response. Luckily I was not waiting as the ch I had not expected it to take as long as it did. I apparently did not either hear or understand the response. Luckily I was not waiting as the chairs in the waiting are extremely uncomfortable & have been there for years. More
Very friendly and knowledgeable David was especially helpful and friendly . His offer to help was genuine and gratefully accepted. Tommy was very helpful in showing the features of David was especially helpful and friendly . His offer to help was genuine and gratefully accepted. Tommy was very helpful in showing the features of the car and continued to assure us that he would always be available if we had any problems in the future More
Excellent customer service Keit, Patrick and all the service staffs deserve a great hand shake. They are the best. I will strongly recommend ford to all. Thank you so much. Keit, Patrick and all the service staffs deserve a great hand shake. They are the best. I will strongly recommend ford to all. Thank you so much. More
Excellent Service quick and efficient They are always professional and have you in and out quickly. The staff are fantastic to deal with and always take the minute needed to explain what They are always professional and have you in and out quickly. The staff are fantastic to deal with and always take the minute needed to explain what they did to your vehicle. More
Oil change and rotate tires. Jeep would shake at 65mph and problem was resolved quickly. Staff was very polite. Getting an appointment was no problem at all. Thank you for you ass Jeep would shake at 65mph and problem was resolved quickly. Staff was very polite. Getting an appointment was no problem at all. Thank you for you assistance! More