
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Good group of people i arrived early and the finance manager helped me out until the sales team arrived. This is the 3rd vehicle i have leased from Cortese Ford. i arrived early and the finance manager helped me out until the sales team arrived. This is the 3rd vehicle i have leased from Cortese Ford. More
4 year inspection Many wear items needed replacement Car was inspected and items reviewed with myself. All work was completed and I had car back same day Work done Many wear items needed replacement Car was inspected and items reviewed with myself. All work was completed and I had car back same day Work done brakes and rotors, new tires, Oil change, front end tierods and alignment, Rear caliper More
Service Dept. very pleasant and helpful I dropped my vehicle off before hours and was done with my appointment early and they finished my truck before their scheduled time. They finished ear I dropped my vehicle off before hours and was done with my appointment early and they finished my truck before their scheduled time. They finished early so I did not have to wait. More
Excellent service! I received outstanding customer service by Darren VanOrden. His knowledge and expertise of the vehicles" warranty were so helpful. He was so trustwort I received outstanding customer service by Darren VanOrden. His knowledge and expertise of the vehicles" warranty were so helpful. He was so trustworthy, capable, and wonderful to deal with. He was incredibly responsive to every email I sent, my phone calls and all the questions I had regarding the issues with the vehicle. I could not be happier with the level of professionalism and sincere customer service provided by Darren! More
Very pleased I haven't been to a dealership to buy a car in almost 30 years. Had a bad experience when I was a young and not very smart man. Left a really bad tast I haven't been to a dealership to buy a car in almost 30 years. Had a bad experience when I was a young and not very smart man. Left a really bad taste in my mouth. I saw a nice Chevy Silverado on the Cortese website. I had to call. I spoke to Rick Riola. After a short conversation I decided to go take a look and a drive. I ended up buying the truck. I got it for a good price and they actually gave me more for my trade than I expected. Rick treated me well, no pressure no games. I appreciate that. All in all I'm very pleased with my purchase, the salesman and the dealership. I will most likely buy from them again. More
Great customer service! I had a great experience buying my 2018 Explorer Limited from Lou & Cortese! They worked with my budget & were more than patient with my many inquiri I had a great experience buying my 2018 Explorer Limited from Lou & Cortese! They worked with my budget & were more than patient with my many inquiries. With Lou & Dave’s help I ended up getting a vehicle I’m in LOVE with!! Thanks so much! More
Great truck buying experience straight forward. We had good buying experience, direct and straight forward. Question were answered and any issue dealt or correction were fixed quickly. Really like t We had good buying experience, direct and straight forward. Question were answered and any issue dealt or correction were fixed quickly. Really like the F150 XLT 2017 More
Quick visit Had a routine 80K mile checkup and servicing done last week. Upon arriving at Cortese Ford, I remembered a meeting I had scheduled, so it was necessar Had a routine 80K mile checkup and servicing done last week. Upon arriving at Cortese Ford, I remembered a meeting I had scheduled, so it was necessary to get my vehicle back quickly. No problem, it was back in my hands within an hour. Very accommodating! More
Very happy with my purchase! This was my first new car purchase and I was able to get exactly what I wanted. Lou showed me the truck with the options I wanted. The whole staff was This was my first new car purchase and I was able to get exactly what I wanted. Lou showed me the truck with the options I wanted. The whole staff was helpful and friendly. More
25,000 mile check up on my 2017 F150 Drove in, was helped immediately by Darren and he gave me a time for the work to be performed and they finished on time! Great Job!!!!!! Drove in, was helped immediately by Darren and he gave me a time for the work to be performed and they finished on time! Great Job!!!!!! More