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Cortese Ford Lincoln

Rochester, NY

4.6
2,344 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,344 reviews

March 04, 2019

Always a good experience. Always have a good experience when having our vehicles serviced at Cortese Ford. Service staff are always courteous and take care of you when your the More

by GREGORY.HALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al and Darrell in Service Dept.
Jun 14, 2019 -

Cortese Ford Lincoln responded

Gregory.hale, we appreciate your feedback of our Staff's outstanding service! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Samantha Cortese Customer Relations Manager 585-277-3214

March 04, 2019

Good experience Scheduling was a breeze. Patrick in service is easy to work with and attentive to making sure everything is handled. Work was quick and thorough. More

by Jd9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

Cortese Ford Lincoln responded

Jd9, we appreciate your recommendation of our dealership! Please let us know if you have any additional questions about services you received and thank you again for choosing Cortese Ford Lincoln, Inc.! Samantha Cortese Customer Relations Manager 585-277-3214

March 04, 2019

Ryan is a winner Ryan Pancione was a pleasure to do business with. He took care of all our needs and answered all of our questions on our 2017 Ford Fusion. I will use More

by TKS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pancione
Jun 14, 2019 -

Cortese Ford Lincoln responded

Tks, we're pleased to hear everything was completed to your satisfaction! If there is anything else we can do to assist you, please let us know! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

March 03, 2019

Great Service I was very pleased to be seen quickly, problem diagnosed and correctly in a very efficient manner. Everyone was very friendly and helpful. Mary (Glen More

by gwadsworth57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al
Jun 14, 2019 -

Cortese Ford Lincoln responded

Gwadsworth57, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

March 02, 2019

Ed is customer focused every time I call him a true professi Ed will do his absolute best on any given day to see that your vehicle is in and out on the same day. Have been working with Ed for decades and I trus More

by Mr.Start
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

Cortese Ford Lincoln responded

Mr.start, it is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

March 02, 2019

Joe, what can you say he is the manager His job is to keep the company profitable and at the same time keep the customer happy. It's a tough thing to so. Joe has been helpful to he sales sta More

by Mr.Start
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cavallario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Whaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

Cortese Ford Lincoln responded

Mr.start, thank you for your wonderful response to the quality of service our Staff provides! Thank you so much for being one of our valued guests and we look forward to your next visit! Samantha Cortese Customer Relations Manager 585-277-3214

March 01, 2019

Great Experience at Cortese Ford with Mr. Ciavarri I really enjoyed working with Thomas Ciavarri while purchasing my (new to me) Ford Escape. Great experience, fair deal and a fresh new ride. Would r More

by mdfspiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Ciavarri
Jun 14, 2019 -

Cortese Ford Lincoln responded

Mdfspiff, our Staff works hard to go the extra-mile for our valued guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Samantha Cortese Customer Relations Manager 585-277-3214

March 01, 2019

nys inspection Brought my truck in fora New York State Inspection. The process took only about 15 minutes. The quick turn a round was a pleasant surprise. great e More

by grg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

Cortese Ford Lincoln responded

We really appreciate you taking the time to leave us feedback on your visit! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Samantha Cortese Customer Relations Manager 585-277-3214

February 28, 2019

Routine maintenance check-up. The staff is very helpful. The routine check-up is done at the scheduled time appointed, and they always check in with the client if they foresee any More

by ruthless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Spofford
Jun 14, 2019 -

Cortese Ford Lincoln responded

Ruthless, we appreciate your recommendation of our dealership! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

February 26, 2019

Car nys inspction Great customer service , Mechanics, service manager are knowledgeable and helpful. Location is easy to get to. Plenty of parking.i enjoyed the free c More

by aanih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

Cortese Ford Lincoln responded

Reviews like yours provide encouraging feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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