
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Great group at Cortese The whole team at Cortese Ford were great! Victor Bay especially, he answered all my questions and I'm positive uiuve found yourself another loyal cu The whole team at Cortese Ford were great! Victor Bay especially, he answered all my questions and I'm positive uiuve found yourself another loyal customer. Thank you all! More
New lease Ending my old lease and finding a new vehicle was very smooth. Everyone that I worked with were very knowledgeable. I would return again in the futu Ending my old lease and finding a new vehicle was very smooth. Everyone that I worked with were very knowledgeable. I would return again in the future. More
4th pruchase and my expectations were met as usual I received attentive service, Prompt attention and a smooth buying experience. My sales person Cardell was great and took care of all my concerns and I received attentive service, Prompt attention and a smooth buying experience. My sales person Cardell was great and took care of all my concerns and details of delivery in a professional manner. More
Pat and tommy c. Are fantastic guys and good friends Pat z and tommy c are good personal friends of mine and as a former tech in the service department when it was Koerner ford it is a great operation of Pat z and tommy c are good personal friends of mine and as a former tech in the service department when it was Koerner ford it is a great operation of great people More
"Fantastic Experience ! I did not know I was going to walk out buying a car the same day. But the service was so great and the people were so nice it was worth it all ! Th I did not know I was going to walk out buying a car the same day. But the service was so great and the people were so nice it was worth it all ! They have such a great overall sales team at this location Cortese Ford Car Dealership. I would differently recommend this place to someone else. More
Surprising experience I came in to buy the car I just finished leasing. I can’t remember everyone’s names besides Victor Bay, but it was a 2016 black Ford Explorer Sporr. I I came in to buy the car I just finished leasing. I can’t remember everyone’s names besides Victor Bay, but it was a 2016 black Ford Explorer Sporr. I had it all figured out with my bank. What I learned was I was getting ripped off basically. Huge interest rate. Guys at Cortese we’re not only respectful and personable but when they heard the interest rate I was getting they stepped into action and worked quickly to save me money. Just all around good experience. Did not expect all of that to happen. But I appreciate you guys and gals at Cortese. And whoever let me borrow their 2019 Ford Explorer Sport for a test drive, thank you. More
I was looking to save some money Ever since I bought a new Ford vehicle from Wayne Rainey way before you became Cortese this Ford Dealership has been nothing but professional from Sal Ever since I bought a new Ford vehicle from Wayne Rainey way before you became Cortese this Ford Dealership has been nothing but professional from Sales people to the Service Department employees I have dealt with. More
Very nice I had a very nice salesman who had helped me get the vehicle for my needs. The experience was pleasant and fairly quick. They tried to make it fit my I had a very nice salesman who had helped me get the vehicle for my needs. The experience was pleasant and fairly quick. They tried to make it fit my needs. More
Replacement Battery They replaced my battery very promptly. The waiting area for using my laptop was very clean and the coffee was already made when i arrived.. They replaced my battery very promptly. The waiting area for using my laptop was very clean and the coffee was already made when i arrived.. More
Never had a better experience at a dealership before I emailed them about a Kia Sorento that I was interested in. Even though they were closed that day, Monifah got right back to me. We talked on Monda I emailed them about a Kia Sorento that I was interested in. Even though they were closed that day, Monifah got right back to me. We talked on Monday and set up a time to come in first thing. Phil greeted me as soon as I walked in to the show room. He genuinely greeted me, not the smarmy greeting you usually get when entering a dealership cause the salesman sees a sucker walking through the door. Everyone was friendly and loved my dog that I bring with me everywhere. We sat down to talk about the vehicle I wanted to see and Phil went right out to get it. We did a test drive and I said yep this is the one. So he appraised my trade-in and between Phil and Jeff they gave me what I wanted for it and we struck a deal. Jeff got me financed at a great rate. Both Phil and Jedd were a pleasure to work with. They had the SUV ready for me in two hours, so that I could get my dad to dialysis. The whole process was fast and entertaining. I can't speak any more highly of how I was treated as a valued customer from beginning to the end. Absolutely fantastic customer service from all involved. More