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Cortese Ford Lincoln

Rochester, NY

4.6
2,344 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,344 reviews

March 25, 2019

Low tire pressure I had low tire pressure that kept coming on, on my new F-150 they fit me right in and fixed it free of charge within 30 minutes. Very personable peopl More

by rkahl86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Rosseter
Jun 14, 2019 -

Cortese Ford Lincoln responded

Rkahl86, your comments keep us motivated and working hard for all our guests! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit! Samantha Cortese Customer Relations Manager 585-277-3214

March 25, 2019

Great group at Cortese The whole team at Cortese Ford were great! Victor Bay especially, he answered all my questions and I'm positive uiuve found yourself another loyal cu More

by cdecorte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Ciavarri, Victor Bay
Jun 14, 2019 -

Cortese Ford Lincoln responded

Reviews like yours provide encouraging feedback. At Cortese Ford Lincoln, Inc., we value our customers and we look forward to seeing you on your next visit. Take care! Samantha Cortese Customer Relations Manager 585-277-3214

March 25, 2019

New lease Ending my old lease and finding a new vehicle was very smooth. Everyone that I worked with were very knowledgeable. I would return again in the futu More

by jnwlbr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cardell Bouie, David Eichelberger
Jun 14, 2019 -

Cortese Ford Lincoln responded

Jnwlbr, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. It is great to hear our Staff took such great care of you! We hope to see you here again! Samantha Cortese Customer Relations Manager 585-277-3214

March 22, 2019

Surprising experience I came in to buy the car I just finished leasing. I can’t remember everyone’s names besides Victor Bay, but it was a 2016 black Ford Explorer Sporr. I More

by Taylor D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bay, Jeff Cooper
Jun 14, 2019 -

Cortese Ford Lincoln responded

Taylor D, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

March 22, 2019

4th pruchase and my expectations were met as usual I received attentive service, Prompt attention and a smooth buying experience. My sales person Cardell was great and took care of all my concerns and More

by banditbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cardell Bouie, Jeff Cooper
Jun 14, 2019 -

Cortese Ford Lincoln responded

Reviews like yours provide encouraging feedback. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

March 22, 2019

Pat and tommy c. Are fantastic guys and good friends Pat z and tommy c are good personal friends of mine and as a former tech in the service department when it was Koerner ford it is a great operation of More

by motorhead68500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Ciavarri, Michelle Scott, Danielle DeGennaro
Jun 14, 2019 -

Cortese Ford Lincoln responded

Motorhead68500, thanks for the great star-rating! Thanks again for your business! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

March 22, 2019

"Fantastic Experience ! I did not know I was going to walk out buying a car the same day. But the service was so great and the people were so nice it was worth it all ! Th More

by mildclinton77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Robinson, David Eichelberger, Danielle DeGennaro, Victor Bay
Jun 14, 2019 -

Cortese Ford Lincoln responded

Reviews like yours provide encouraging feedback. We hope you continue to choose Cortese Ford Lincoln, Inc. for all your vehicle needs! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

March 21, 2019

I was looking to save some money Ever since I bought a new Ford vehicle from Wayne Rainey way before you became Cortese this Ford Dealership has been nothing but professional from Sal More

by gridgnome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Rainey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Cooper
Jun 14, 2019 -

Cortese Ford Lincoln responded

Gridgnome, thanks for the great star-rating! We hope you continue to choose Cortese Ford Lincoln, Inc. for all your vehicle needs! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

March 21, 2019

Very nice I had a very nice salesman who had helped me get the vehicle for my needs. The experience was pleasant and fairly quick. They tried to make it fit my More

by jennifersomora
Recommend Dealer
Yes
Employees Worked With
Lou Siragusa, Jeff Cooper
Jun 14, 2019 -

Cortese Ford Lincoln responded

Jennifersomora, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit! Samantha Cortese Customer Relations Manager 585-277-3214

March 20, 2019

Replacement Battery They replaced my battery very promptly. The waiting area for using my laptop was very clean and the coffee was already made when i arrived.. More

by DAVID.YUHAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

Cortese Ford Lincoln responded

David.yuhas, thank you for leaving such a great review and high star rating. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

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