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Cortese Ford Lincoln

Rochester, NY

4.6
2,344 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,344 reviews

March 29, 2019

Low pressure, easy to deal with. Tommy was fun to work with. Told what we looking for and he made happen. He explained all the many truck options during the test drive. More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Ciavarri, David Eichelberger, Jeff Cooper
Jun 14, 2019 -

Cortese Ford Lincoln responded

Mike, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Samantha Cortese Customer Relations Manager 585-277-3214

March 28, 2019

Great experience After a long search for a reasonably priced used car for a first time driver we thought we found one. When we got to the dealership we found out the More

by Jetfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Siragusa
Jun 14, 2019 -

Cortese Ford Lincoln responded

Jetfan, thank you for taking the time out of your day to tell us about your experience. Thank you so much for choosing Cortese Ford Lincoln, Inc. as your first choice for service! Samantha Cortese Customer Relations Manager 585-277-3214

March 28, 2019

Third new vehicle purchase from Cortese Always a good experience. Very friendly sales staff and management. Top notch service department. Would highly receommend Cortese to anyone looking fo More

by esblount
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cardell Bouie
Jun 14, 2019 -

Cortese Ford Lincoln responded

Reviews like yours provide encouraging feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Samantha Cortese Customer Relations Manager 585-277-3214

March 27, 2019

Ford F150 They got me in on short notice and took care of all the issues. The guys do great work and always keep me in the loop on progress. More

by MARK.BANFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren
Jun 14, 2019 -

Cortese Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Cortese Ford Lincoln, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Samantha Cortese Customer Relations Manager 585-277-3214

March 27, 2019

Routine oil change I came in for a routine oil change and was greeted by Al who normally takes care of me. He remembered me and was glad he hadn't seen me in a while (me More

by abercrchc13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al
Jun 14, 2019 -

Cortese Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Cortese Ford Lincoln, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you again for choosing Cortese Ford Lincoln, Inc., and we hope to see you again soon! Samantha Cortese Customer Relations Manager 585-277-3214

March 27, 2019

Great service again I have brought my dad's Ford Focus in for service and was taken care of wonderfully. This time I had to bring my new used Sorento in for brake pulsat More

by Devin E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AL ROSSETER, service advisor and Dick the shuttle driver
Jun 14, 2019 -

Cortese Ford Lincoln responded

Devin E, thanks for the great star-rating! Thanks again for your business! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

March 27, 2019

top notch Everybody at Cortese goes out of their way to take care of the customer. From, Darren at service to my salesman, Cardell to general manager Ron, they More

by stew mcbean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren from service. The best., Ron Christiano, Cardell Bouie, Jeff Cooper
Jun 14, 2019 -

Cortese Ford Lincoln responded

Stew Mcbean, thanks for the great star-rating! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Samantha Cortese Customer Relations Manager 585-277-3214

March 27, 2019

TOP NOTCH SERVICE! My sales rep, Lou Siragusa worked hard to find me a vehicle that I wanted AND that I could afford! Having been in other dealerships before, it was won More

by Mary Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Siragusa
Jun 14, 2019 -

Cortese Ford Lincoln responded

Thanks for the positive star rating, Mary Jo! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! Thank you so much for choosing Cortese Ford Lincoln, Inc. as your first choice for service! Samantha Cortese Customer Relations Manager 585-277-3214

March 26, 2019

A New Experience After 11 years with a Great Ford Taurus, it was time to see about a new car, seeing Ford is discontinuing cars, we decided to look at the Escape & Ed More

by Art&Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bay, Jeff Cooper
Jun 14, 2019 -

Cortese Ford Lincoln responded

We really appreciate you taking the time to leave us feedback on your visit! Thanks again for your business! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

March 25, 2019

Rattle in the Sun Roof or Roof RAck I experienced a rattle in my roof rack or Sun Room. I made an appointment at 9AM and my vehicle was ready in 1 hour. More

by DAVID.YUHAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

Cortese Ford Lincoln responded

David.yuhas, thank you for your wonderful response to the quality of service our Staff provides! Thank you again for choosing Cortese Ford Lincoln, Inc., and we hope to see you again soon! We hope to be of service to you again! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

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