Cortese Ford Lincoln

Great Service Basic service needed, NYS inspection, replace a faulty horn under warranty, and perform a recall. This was all taken care of as quickly as possible Basic service needed, NYS inspection, replace a faulty horn under warranty, and perform a recall. This was all taken care of as quickly as possible with minimal down time for me. Courteous service. More

The guys had no idea what was going on Al was working and Keith was helping. It was chaos. Keith, as a service manager, didnt know anything about what vehicles were dropped off and the cust Al was working and Keith was helping. It was chaos. Keith, as a service manager, didnt know anything about what vehicles were dropped off and the customers had to wait to pick up. He saod he doesnt work back there and was helping so i assumed he didnt even work in the service department at all. I stood there waiting to ask about a part and took forever for them to ask me what i needed. Then I asked Al about my door handle and quoted me for the handle that opens the door. I needed the plastic piece for the handle to just hold on the door to pull it closed. Then he went to help someone else and I left. I am happy about the price and it didnt take that long. More

Darren Vanorden Explained service needed in easy to understand terms. Listened to my concerns and great communication. Was very helpful and went over details of servi Explained service needed in easy to understand terms. Listened to my concerns and great communication. Was very helpful and went over details of service that i needed. More

Quick service 115,000 mile service (including oil change and tire rotation) plus replacement of windshield wiper blades and lubrication - all done within just over 115,000 mile service (including oil change and tire rotation) plus replacement of windshield wiper blades and lubrication - all done within just over an hour. More

Quick clean up Had some residual sealant around my door handles after a service visit and Talked to Keith about it, he had me come in and they fixed it while I waite Had some residual sealant around my door handles after a service visit and Talked to Keith about it, he had me come in and they fixed it while I waited. Also they gave my truck a bath for the inconvenience of having to come back. Awesome customer service, thank again. Mark More

Job well done Al always keeps me informed of how the work on my car is progressing. I am very satisfied with the service I receive and have brought both my daughte Al always keeps me informed of how the work on my car is progressing. I am very satisfied with the service I receive and have brought both my daughters to the dealership to buy cars base on the service. al is one of the best service advisors I have ever worked with and very professional. More

Buying from Vic & Dave was a breeze This was my 3rd pickup and 5 Cortese vehicle purchase in the last 7 years. I first met with Dave (sales manager) who then had me work with Vic. He This was my 3rd pickup and 5 Cortese vehicle purchase in the last 7 years. I first met with Dave (sales manager) who then had me work with Vic. He was respectful, smart and fast. He understood my needs and came back with a fair deal with little back & forth and ( made my decision and took delivery of my new truck in 2 days. Awesome job by all. Solid 5 star work More

service They greet you with good morning and the paper work is done they also check to see if you need a shuttle Darren is great They greet you with good morning and the paper work is done they also check to see if you need a shuttle Darren is great More

Great service Quick service times. I received a number of appointment reminders, possibly a few too many but thourough overall. I quite pleased with the service wri Quick service times. I received a number of appointment reminders, possibly a few too many but thourough overall. I quite pleased with the service writer and work completed on my vehicle. More

Works oil change Easy drop off and check in. Received an e-mail when car was ready. Thought I got a couple too many e-mail reminders, but didn't bother me. Easy drop off and check in. Received an e-mail when car was ready. Thought I got a couple too many e-mail reminders, but didn't bother me. More