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Cortese Ford Lincoln

Rochester, NY

4.6
2,352 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,352 reviews

May 01, 2019

Oil change and tire rotation Patrick is always good to me. He always gets me in and out! Very quick service! He is always friendly greets with a smile. Thanks Patrick! More

by alisha91419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Cortese Ford Lincoln responded

Alisha91419, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

May 01, 2019

Awesome Experience Buying a used car This was the best dealer experience I’ve ever had out of 5 dealers I’ve bought from in the past. Their price was extremely competitive, so much so I f More

by jewelsrg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Eichelberger, Monifah Duvall, Lou Siragusa
Jun 12, 2019 -

Cortese Ford Lincoln responded

Jewelsrg, it is great to read such wonderful comments about your recent experience with us! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

May 01, 2019

Nothing short of perfect. We leased a 2019 Ford Ranger from Tommy Ciavarri and Cortese Ford. The entire experience was simple, understandable and above board. My wife doesn't h More

by retsof176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Christiano, Tommy Ciavarri, Jeff Cooper
Jun 12, 2019 -

Cortese Ford Lincoln responded

Retsof176, we're pleased to hear everything was completed to your satisfaction! We hope you continue to choose Cortese Ford Lincoln, Inc. for all your vehicle needs! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

May 01, 2019

Very friendly and helpful Found the truck I wanted for a fair price. Phil Valenti is a very great sales men that will do what ever it takes to make you happy... More

by dnickel1017
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Eichelberger
Jun 12, 2019 -

Cortese Ford Lincoln responded

Dnickel1017, we're so pleased to hear that everything was completed so quickly and to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

April 30, 2019

10,000 mile service and recall on door latches This Ford location has been my place for service for many(1974)years. They have always provided me with excellent service be it a simple oil change to More

by gridgnome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
Jun 12, 2019 -

Cortese Ford Lincoln responded

Gridgnome, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Cortese Ford Lincoln, Inc., we value our customers and we look forward to seeing you on your next visit. Take care! Samantha Cortese Customer Relations Manager 585-277-3214

April 30, 2019

I needed routine oil change. The people in the Service Dept. are always courteous, friendly, helpful, professional and accommodating. I've never been disappointed with the work do More

by LEANDRAKOSMOSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Cortese Ford Lincoln responded

Leandrakosmoski, we appreciate your feedback of our Staff's outstanding service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Samantha Cortese Customer Relations Manager 585-277-3214

April 29, 2019

Leasing Experience My leasing experience was quick and easy. My sales person sold me what I wanted, not what they wanted to sell me. Everyone was friendly. I love my More

by LTS58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Spofford
Jun 12, 2019 -

Cortese Ford Lincoln responded

Lts58, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Cortese Ford Lincoln, Inc., we value our customers and we look forward to seeing you on your next visit. Take care! Samantha Cortese Customer Relations Manager 585-277-3214

April 29, 2019

Dealer/salesperson review I was very happy with my buying experience. The sales staff was friendly and honest with me. There was no high pressured sale. The vehicle was deliver More

by glenn51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Spofford
Jun 12, 2019 -

Cortese Ford Lincoln responded

Glenn51, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

April 24, 2019

Good dealership with decent staff, nice amenities Great experience overall except I wasn't given any free oil change coupons even though I asked the owner in an email telling him I would love to try o More

by Cal23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Whaling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Spofford
Jun 12, 2019 -

Cortese Ford Lincoln responded

Cal23, we're pleased to hear everything was completed to your satisfaction! Thank you so much for being one of our valued guests and we look forward to your next visit! Samantha Cortese Customer Relations Manager 585-277-3214

April 24, 2019

already recommending them to my friends and relatives quick clean information. not a lot of old style jargon and what can we do to get you in a car today from the past. They give you the information you n More

by Mr.Start
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cavallario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Whaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Cooper
Jun 12, 2019 -

Cortese Ford Lincoln responded

Mr.start, our Staff works hard to go the extra-mile for our valued guests! We hope you continue to choose Cortese Ford Lincoln, Inc. for all your vehicle needs! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

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