Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cortese Ford Lincoln
Rochester, NY
2,352 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,352 reviews
May 08, 2019
Very good buying experience I had been looking for a specific truck for a long time and Cortese had exactly what I wanted. I dealt with Victor Bay, very nice guy and went out of I had been looking for a specific truck for a long time and Cortese had exactly what I wanted. I dealt with Victor Bay, very nice guy and went out of his way to meet my needs and fix little things I found on the truck that I didn’t like. The pricing on the truck was on the lower end of the price scale, which I liked a lot. All in all I would definitely buy another vehicle from them. More
by eaharvey93
Verified Customer
May 08, 2019
Great service Service advisor Patrick was very helpful and courteous. Service was done in a quick timely manner. Would recommend using cortese auto service dept to Service advisor Patrick was very helpful and courteous. Service was done in a quick timely manner. Would recommend using cortese auto service dept to family and friends More
by Inzinna
Employees Worked With
May 08, 2019
It worked! They made it work even tho my credit isn't the best. Don't know what else to out aside from thanks for your help. They made it work even tho my credit isn't the best. Don't know what else to out aside from thanks for your help. More
by jramirez2585
Employees Worked With
Joseph Gatar... Geter? You guys should know. 5stars, David Eichelberger, Jeff Cooper
May 07, 2019
Always a great experience at Cortese I'm always pleased with the courtesy & attention given by the guys in the Service Center. My vehicle was ready in no time & I always appreciate the op I'm always pleased with the courtesy & attention given by the guys in the Service Center. My vehicle was ready in no time & I always appreciate the option of using the shuttle services- this is an awesome perk! Thanks for consistent respect & fantastic service! More
by Savedstephanie
May 06, 2019
Do not recommend Poor communication, 3 separate appointments needed to repair my truck. Damaged my truck, claimed it wasn’t them. Will not return to dealer for anythin Poor communication, 3 separate appointments needed to repair my truck. Damaged my truck, claimed it wasn’t them. Will not return to dealer for anything. More
by ddunning1
Employees Worked With
Darren
May 06, 2019
Exceptional Service Both Gene and Darren are extremely friendly, attentive, thorough, and knowledgeable. I feel comfortable with recommending Cortese solely on my exper Both Gene and Darren are extremely friendly, attentive, thorough, and knowledgeable. I feel comfortable with recommending Cortese solely on my experience with them. The only reason for 4 out of 5 starts is based on the quality of vehicle I leased 2 years ago was less than sub par, however Ron did work with me to get out of the vehicle 15 months early. More
by Andrew
May 02, 2019
Service center Great service, very friendly and professional. Helped with all questions. Fast service. Made sure I had everything i needed. Would recommend to any on Great service, very friendly and professional. Helped with all questions. Fast service. Made sure I had everything i needed. Would recommend to any one for service. More
by brttvr01
May 02, 2019
Great customer service I appreciate everything the sales team did for me to purchase my first car .Also my mom was able to purchase a vehicle also.Thank you again!! I appreciate everything the sales team did for me to purchase my first car .Also my mom was able to purchase a vehicle also.Thank you again!! More
by djlovebug74
May 02, 2019
As usual it was great service. Darren takes care of all or our cars. I have been going to this dealership for 40 years with all our cars, mine, my wife's, my kids, and my business Darren takes care of all or our cars. I have been going to this dealership for 40 years with all our cars, mine, my wife's, my kids, and my business vehicles. He and they are always very attentive and explain everything that is required. Always fast and professional. More
by DCORNWAL
Employees Worked With
Darren Vanorden
May 02, 2019
Always fast and professional I can work on my own vehicles but Its my choice to let the mechanics at Cortese Lincoln and Ford do what I am to busy to get to, or chose not to do. I can work on my own vehicles but Its my choice to let the mechanics at Cortese Lincoln and Ford do what I am to busy to get to, or chose not to do. More
by Mr.Start
