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Cortese Ford Lincoln

Rochester, NY

4.6
2,344 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,344 reviews

June 04, 2019

Always a great experience at Cortese As always Cortese delivers on great Service. These guys obviously like what they do & it's appreciated. Thanks Al & all the hard workers behind the sc More

by Savedstephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AL
Jun 12, 2019 -

Cortese Ford Lincoln responded

We really appreciate you taking the time to leave us feedback on your visit! Samantha Cortese Customer Relations Manager 585-277-3214

June 04, 2019

Great service Took my vehicle for service and can’t say enough about how good I was treated. Great people all around. Will definitely be coming back. JP More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren
Jun 12, 2019 -

Cortese Ford Lincoln responded

We really appreciate you taking the time to leave us feedback on your visit! Samantha Cortese Customer Relations Manager 585-277-3214

June 03, 2019

Great customer service! Cortese was prompt with diagnosing and correcting my issue. I like how he sent me a text to keep me updated throughout the service process. Thank you More

by kim37jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al
Jun 12, 2019 -

Cortese Ford Lincoln responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Samantha Cortese Customer Relations Manager 585-277-3214

June 03, 2019

These guys exceeded my expectations I worked with Jack, he took care of setting up my appointment and made my experience very pleasant. I worked with Darren behind the scenes. Through em More

by cgiehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Cortese Ford Lincoln responded

Cgiehl, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit! Samantha Cortese Customer Relations Manager 585-277-3214

June 03, 2019

Cortes rocks!!! Tom took very good care of me and found a car affordable with low miles and worked over a few days to take care of everything and get me in my new car More

by zalford92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Ciavarri, Jeff Cooper
Jun 12, 2019 -

Cortese Ford Lincoln responded

Zalford92, thank you for your kind words and this wonderful review! Please let us know if there is ever anything else we can do for you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

May 30, 2019

Efficient and Helpful Lou at Cortese was very helpful in getting me the car I wanted. He was informative but not pushy. I love my new 2019 Ford Escape from Cortese and woul More

by caroberts2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Siragusa
Jun 12, 2019 -

Cortese Ford Lincoln responded

Caroberts2013, thank you for your wonderful response to the quality of service our Staff provides! Samantha Cortese Customer Relations Manager 585-277-3214

May 29, 2019

Always a great experience! Cortese Ford is always where I take my car for repairs, tune-ups, the works, etc. Every time, they've been quick, knowledgeable, friendly, and very he More

by add5980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al
Jun 12, 2019 -

Cortese Ford Lincoln responded

Add5980, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Samantha Cortese Customer Relations Manager 585-277-3214

May 28, 2019

dollup I brought my vehicle in for a full doll up and was pleased with the check in. When I picked up the vehicle unfortunately there had a rust bubble which More

by christina_cheyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Cortese Ford Lincoln responded

Christina_cheyne, thank you for taking the time out of your day to tell us about your experience. Samantha Cortese Customer Relations Manager 585-277-3214

May 27, 2019

High price for repair Went in to have 2 wiring harnesses replaced. Salt corroded the ends of the harnesses after the tail gate was removed for the winter. I did now know th More

by retsof176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Christiano, Tommy Ciavarri
Jun 12, 2019 -

Cortese Ford Lincoln responded

Retsof176, our Staff works hard to go the extra-mile for our valued guests! Thank you so much for choosing Cortese Ford Lincoln, Inc. as your first choice for service! Samantha Cortese Customer Relations Manager 585-277-3214

May 27, 2019

So helpful for a new college grad! Lou was great! This was my first time purchasing my own car, and he was able to help me find exactly what I needed. He got me a great deal, keeping in More

by Kash1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Siragusa
Jun 12, 2019 -

Cortese Ford Lincoln responded

Kash1, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

Jun 12, 2019 -

Cortese Ford Lincoln responded

Kash1, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

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