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Cortese Ford Lincoln

Rochester, NY

4.6
2,344 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,344 reviews

June 17, 2019

Great vehicle buying experience We had Lou as our salesman and it was a great experience from beginning to end. We will be back when we decide to buy our next vehicle. Juan More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Siragusa
Jun 20, 2019 -

Cortese Ford Lincoln responded

Jp, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

June 14, 2019

Quality & Efficiency Lou at Cortese Ford was great! Showed me options, was quick to get things done, and never pushy about the things I didn’t want. Will definitely be bac More

by Chelsieroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Siragusa
Jun 18, 2019 -

Cortese Ford Lincoln responded

Thanks for the positive star rating, Chelsieroberts! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! Thank you again for choosing Cortese Ford Lincoln, Inc., and we hope to see you again soon! Samantha Cortese Customer Relations Manager 585-277-3214

June 14, 2019

Efficiency and Personality Victor Bay was great in making this deal happen. He's personality was great and he was very helpful with any advice that he gave me to the point that More

by Mido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Bay
Jun 18, 2019 -

Cortese Ford Lincoln responded

Mido, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

June 14, 2019

These guys are awesome!! From the time we first walked in the doors,our experience was first rate. Vic was extremely knowledgeable about f150s. We purchased a lariat which wil More

by bobc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Bay
Jun 18, 2019 -

Cortese Ford Lincoln responded

Bobc, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Please let us know if there is ever anything else we can do for you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

June 12, 2019

Great service as usual When I purchased a used 2019 Mustang convertible from Cortese Lincoln there were a few issues with the vehicle that needed attention. With Ron Christi More

by l225371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren VanOrden, Ron Christiano, Donna Spofford
Jun 14, 2019 -

Cortese Ford Lincoln responded

L225371, thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Samantha Cortese Customer Relations Manager 585-277-3214

June 11, 2019

Repair of airbag recall Scheduling service was easy and they were able to get me in quickly. Work was done to the time period they gave and I was kept updated via text about More

by Sarah T
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

Cortese Ford Lincoln responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Samantha Cortese Customer Relations Manager 585-277-3214

June 10, 2019

Mirror repair I pulled in didn’t even have to get out of my car.part was ordered,Came the no day and the repair was made.quick and easy! More

by stephensinc57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren vanorden
Jun 14, 2019 -

Cortese Ford Lincoln responded

Stephensinc57, thank you for taking the time out of your day to tell us about your experience. At Cortese Ford Lincoln, Inc., we value our customers and we look forward to seeing you on your next visit. Take care! Samantha Cortese Customer Relations Manager 585-277-3214

June 10, 2019

Excellent service My recent visit to Cortese Ford for a service appointment was excellent. The service was performed quickly and expertly and efficiently. I chose to More

by KarenA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

Cortese Ford Lincoln responded

Karena, we're pleased to hear everything was completed to your satisfaction! It is great to hear our Staff took such great care of you! We hope to see you here again! Samantha Cortese Customer Relations Manager 585-277-3214

June 10, 2019

Darrin (Service Rep) Understood my issues worked with me He understood that my truck was a used vehicle (2007) and did not attempt to treat it as if it were a 2017 wi More

by Governorjervon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

Cortese Ford Lincoln responded

Governorjervon, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Please let us know if you have any additional questions about services you received and thank you again for choosing Cortese Ford Lincoln, Inc.! Samantha Cortese Customer Relations Manager 585-277-3214

June 06, 2019

Amazing people. If your looking for a great vehicle this is the place to go! They treated me with nothing but respect and was very patient with me. And gave me a grea More

by Ken1594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Siragusa
Jun 14, 2019 -

Cortese Ford Lincoln responded

Ken1594, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! Thanks again for taking the time to leave us this information about your recent visit. Take care! Samantha Cortese Customer Relations Manager 585-277-3214

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