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Cortese Ford Lincoln

Rochester, NY

4.6
2,352 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,352 reviews

July 01, 2019

BRUCE ULMER Solid, honest process, well informed, knowledgeable salesperson. Good selection in inventory. Clean facility. Area for improvement, speed up the b More

by bulmer390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Ciavarri, David Eichelberger, Jeff Cooper
Jul 01, 2019 -

Cortese Ford Lincoln responded

bulmer390, thank you for taking the time out of your day to tell us about your experience. Reviews like yours provide encouraging feedback.

July 01, 2019

Great Service as Always! I came in for an inspection and was in and out quickly! I always receive great service with Patrick. Thanks for all you do and I’m a Cortese customer More

by Aedick7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Cortese Ford Lincoln responded

Aedick7, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Samantha Cortese Customer Relations Manager 585-277-3214

July 01, 2019

Awesome Experience! Great Team! Honest and ethical team, had a great experience and would highly recommend! Simple and quick process fit easily into my busy schedule. Everyone on the More

by NORCHAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rainey, Shane Chapin, Michelle Scott, David Eichelberger
Jul 02, 2019 -

Cortese Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Cortese Ford Lincoln, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Samantha Cortese Customer Relations Manager 585-277-3214

June 29, 2019

Ford Egde 5000 mi Maintenance As a brand new Ford, I go to my dealer for all the main work. Once again the service was provided on time, with courteous attitude, and more importan More

by Larry A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Rosseter
Jun 29, 2019 -

Cortese Ford Lincoln responded

Larry, 100% customer satisfaction is what we strive for. We are very happy to hear that your experience with Al was great. Samantha Cortese Customer Relations Manager 585-277-3214

June 27, 2019

Great Dealer, Great Employees!! I worked with the sales manager Dave, and my salesman Bryce. On the day of pick up Vic helped me out too. All these guys were so nice, and so helpful More

by kdb6787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Seeley (my main salesman), David Eichelberger, Victor Bay
Jun 27, 2019 -

Cortese Ford Lincoln responded

kdb6787, We are so pleased to hear that you had a great experience. It means a lot to us to get good feedback from out customers. We hope to see you soon and dont forget that we sent $100 referral checks if you refer someone that purchases! Samanatha Cortese Customer Relations Manager 585-277-3214

June 27, 2019

Darren in service is WONDERFUL! Every time we take any of our 3 vehicles into Cortese Service Dept. we are treated with the BEST customer service. No matter how many customers are w More

by deborah.latta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Vanorden , Shane Chapin
Jun 28, 2019 -

Cortese Ford Lincoln responded

Deb, thank you for your kind review; we are happy to pass along your comments to the team here at Cortese Ford Lincoln, Inc.! Samantha Cortese Customer Relations Manager 585-277-3214

June 27, 2019

No deal as advertised Had an offer to get rid of negative equity but they could not come up with a deal Poor communication after my visit and no follow up More

by medicguard12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darren Sneddon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill
June 27, 2019

Awesome experrience! From the time I walked in the door, everyone was very courteous, knowledgeable and professional and they met my every need! I was shopping for an F1 More

by BobC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Halter, Victor Bay
Jun 28, 2019 -

Cortese Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Cortese Ford Lincoln, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Samantha Cortese Customer Relations Manager 585-277-3214

June 26, 2019

Ford Mustang Purchase Outstanding support. I've purchased/leased my last three vehicles from Cortese and will continue to do so in the future. Great people and great deal More

by djm1058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce , Shane Chapin, Cardell Bouie, David Eichelberger
Jun 26, 2019 -

Cortese Ford Lincoln responded

djm1058, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cortese Ford Lincoln, Inc.. Samantha Cortese Customer Relations Manager 585-277-3214

June 26, 2019

Happy Flex Owner I returned to Cortese to lease another Flex. This time I ordered one and the process couldn't have been easier. The rebates were much better this ti More

by john
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Clifford
Jun 27, 2019 -

Cortese Ford Lincoln responded

Hello John, thank you for your kind words and congratulations on your new Flex! We're glad you had a great experience with Bill. Please don't hesitate to reach out if you have further questions; we're always happy to take care of your vehicle needs. Thanks again! Samantha Cortese Customer Relations Manager 585-277-3214

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