
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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BRUCE ULMER Solid, honest process, well informed, knowledgeable salesperson. Good selection in inventory. Clean facility. Area for improvement, speed up the b Solid, honest process, well informed, knowledgeable salesperson. Good selection in inventory. Clean facility. Area for improvement, speed up the buying process once a decision has been made by customer. Very good job by all staff. More
Great Service as Always! I came in for an inspection and was in and out quickly! I always receive great service with Patrick. Thanks for all you do and I’m a Cortese customer I came in for an inspection and was in and out quickly! I always receive great service with Patrick. Thanks for all you do and I’m a Cortese customer for life! More
Awesome Experience! Great Team! Honest and ethical team, had a great experience and would highly recommend! Simple and quick process fit easily into my busy schedule. Everyone on the Honest and ethical team, had a great experience and would highly recommend! Simple and quick process fit easily into my busy schedule. Everyone on the sales floor was super friendly and helpful. More
Ford Egde 5000 mi Maintenance As a brand new Ford, I go to my dealer for all the main work. Once again the service was provided on time, with courteous attitude, and more importan As a brand new Ford, I go to my dealer for all the main work. Once again the service was provided on time, with courteous attitude, and more importantly addressed and solved my concerns. Al is a great service rep. More
Great Dealer, Great Employees!! I worked with the sales manager Dave, and my salesman Bryce. On the day of pick up Vic helped me out too. All these guys were so nice, and so helpful I worked with the sales manager Dave, and my salesman Bryce. On the day of pick up Vic helped me out too. All these guys were so nice, and so helpful and they went above and beyond to get me a good deal. I definitely recommend them to anyone whose looking for a vehicle. They definitely have my business as a lifetime customer. More
Darren in service is WONDERFUL! Every time we take any of our 3 vehicles into Cortese Service Dept. we are treated with the BEST customer service. No matter how many customers are w Every time we take any of our 3 vehicles into Cortese Service Dept. we are treated with the BEST customer service. No matter how many customers are waiting at the desk to be taken care of, Darren goes out of his way to make sure each customer is taken care of and happy with their service. He is professional, courteous and a true asset to Cortese! More
No deal as advertised Had an offer to get rid of negative equity but they could not come up with a deal Poor communication after my visit and no follow up Had an offer to get rid of negative equity but they could not come up with a deal Poor communication after my visit and no follow up More
Awesome experrience! From the time I walked in the door, everyone was very courteous, knowledgeable and professional and they met my every need! I was shopping for an F1 From the time I walked in the door, everyone was very courteous, knowledgeable and professional and they met my every need! I was shopping for an F150 to pull my camper, and was introduced to Victor Bay. He was EXTREMELY knowledgeable about the truck, queried our needs, and exceeded them! They located a vehicle, sent someone to get it and discovered it had been damaged - refused delivery, and continued the search - found another in Rhode Island!! exactly what we were looking for, and at a very reasonable price. Darren Sneddon guided us thru the financing - should say breezed us thru it - very thorough, professional!! They've got a customer for life!!! More
Ford Mustang Purchase Outstanding support. I've purchased/leased my last three vehicles from Cortese and will continue to do so in the future. Great people and great deal Outstanding support. I've purchased/leased my last three vehicles from Cortese and will continue to do so in the future. Great people and great dealership More
Happy Flex Owner I returned to Cortese to lease another Flex. This time I ordered one and the process couldn't have been easier. The rebates were much better this ti I returned to Cortese to lease another Flex. This time I ordered one and the process couldn't have been easier. The rebates were much better this time around and I was able to upgrade from an SEL to a Limited with a lower monthly payment. My salesperson Bill Clifford was patient with my questions and really knew his way around the tech in the Flex. I am 100% thrilled with my new Flex and very happy with the buying process at Cortese. More