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Cortese Ford Lincoln
Rochester, NY
2,352 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,352 reviews
October 03, 2019
Great job Always a positive experience. Everything is clean and friendly staff. Shuttle service and hot coffee. They do their best to get you out of there as so Always a positive experience. Everything is clean and friendly staff. Shuttle service and hot coffee. They do their best to get you out of there as soon as possible. More
by Ed.rachel.thomas
Verified CustomerEmployees Worked With
Al, Lou Siragusa
October 02, 2019
Maintenance for Dallas My visit for car maintenance was as smooth as butter. I was only there for a short period time, the people who helped me were very courteous. My visit for car maintenance was as smooth as butter. I was only there for a short period time, the people who helped me were very courteous. More
by ace222391
Employees Worked With
October 02, 2019
Fast / efficient Just brought my truck and suv in , they know what needs to be done punch it in and I’m on my way, done fast and efficiently, and ready to pick up 👍 Just brought my truck and suv in , they know what needs to be done punch it in and I’m on my way, done fast and efficiently, and ready to pick up 👍 More
by DHFAZAR
October 02, 2019
An Oil Change Should Not Take 2 Hours I was very disappointed with this place as I scheduled an appointment for a simple oil change and waited 2 hours for them to complete it on my hour-lo I was very disappointed with this place as I scheduled an appointment for a simple oil change and waited 2 hours for them to complete it on my hour-long lunch break. Having done many oil changes and tire rotations myself in well under an hour I am not quite sure what they were doing the whole time. This was my brand new truck's first oil change and I really hope the rest don't go like this. More
by cfarrington17
Employees Worked With
N/A
October 02, 2019
Always friendly and good service Any time I bring my vehicle in for service, they are friendly and helpful. They answer all my questions in a way that I can understand. Any time I bring my vehicle in for service, they are friendly and helpful. They answer all my questions in a way that I can understand. More
by lmcjury28
Employees Worked With
Darren, Service Manager
October 02, 2019
Fast, efficient Took good care of my car. Seriously 25 words! wordwordword word word word word word word word word word word word word word word word word Took good care of my car. Seriously 25 words! wordwordword word word word word word word word word word word word word word word word word More
by lmetcalf@library.rochester.edu
Employees Worked With
Don't remember Darren Van Orden
October 02, 2019
Friendly Staff Lou was so helpful in finding me the perfect car for my budget. The entire staff was very friendly and courteous. I will definitely use them in the fu Lou was so helpful in finding me the perfect car for my budget. The entire staff was very friendly and courteous. I will definitely use them in the future. More
by MBUZZEO
October 02, 2019
oil change/tire rotation Always quick, professional service. Patrick is very helpful. A bit on the 'pricey" side but worth knowing everything is done correctly. Convenien Always quick, professional service. Patrick is very helpful. A bit on the 'pricey" side but worth knowing everything is done correctly. Convenient location for me. More
by lindamom65
Employees Worked With
September 29, 2019
Horrible Brought my MKZ Hybrid in for airbag recall. Service was bad from beginning to end. Rude when making appointment. Loaner procedure was long and pa Brought my MKZ Hybrid in for airbag recall. Service was bad from beginning to end. Rude when making appointment. Loaner procedure was long and painful. Car was returned dirty with moldings hanging down, clips broken, etc. Staff was unfamiliar with other questions I had about my car (air filter, reduced gas mileage) Completely unacceptable. More
by Brian
Employees Worked With
Ed Smith
September 21, 2019
Great service As always great service and courteous professional employees doing a great job to get me back on the road. Thank you again to Kieth and Darren V. As always great service and courteous professional employees doing a great job to get me back on the road. Thank you again to Kieth and Darren V. More
by Kelly.jim48
